The Rich text is as simple as it gets: A Heading and a Paragraph that accepts Markdown syntax.

For example, you can add a description of your best feature here and highlight it to the user
2_Screenshot-Text section_EXAMPLE


Adding Rich text block

  1. From the Knowledge base portal, navigate to "Settings -> Knowledge base site -> Customize site"

  2. The page holds all the fundamental site design configurations

  3. From the "Customize site" page, click "Customize site" again

  4. From the left side drop-down menu, choose the Home page

  5. You can view the list of body blocks in the body section

  6. Click the Add section and select Rich text from the available options


Available options

2_ScreenGIF-Available_options_in_Rich_text_box

The Rich text will be added to the list. Open the Rich text drop-down, and you can view Heading and Paragraph

  • The reorder icon ( ) facilitates the rearrangement of elements.
  • Click on the preview icon ( ) to toggle the visibility of elements.
  1. Click Heading, and you can edit the heading text.

  2. Under the Alignment section, you have the following options:

    • Left: Aligns the text to the left

    • Center: Aligns the text to the center

    • Right: Aligns the text to the right

  3. Click on the Paragraph to add a paragraph text block

  4. Text format: You can format the content of the text block with the below options:

    • Bold: Applies bold formatting to the text

    • Italic: Applies italic formatting to the text

    • URL/Link: You can add a URL or link inside the content of the text block

    • Unordered list: To make a list denoted with bullet points for each item

    • Ordered list: To make a list denoted with numbers for each item

  5. Under the Alignment section, you have the following options:

    • Left: Aligns the text to the left

    • Center: Aligns the text to the center

    • Right: Aligns the text to the right

  6. Once you have made changes, click on the Save (💾) icon

How will you remove the rich text block?

  • Click on the Rich text block. The Rich text navigation bar appears

  • Below the navigation bar, you'll find the Delete(🗑) option. Click on it

  • A delete confirmation prompt appears. Confirm the deletion by clicking Yes