user-site

The Markdown Editor uses a short-hand syntax style text to create documents and then converts that text to HTML.

Markdown is handy when more text and fewer multimedia files are involved in the articles.

Document360 has another editor - The WYSIWYG editor. You can use this when media involvement is significant in the documentation.

For a list of basic Markdown commands, refer to Markdown basics.

Using Markdown in your Knowledge base

When you create a new project, the Markdown editor is set as the project's default editor.

For more information on text editor options, refer to Text editor overview.

When using the Markdown editor, you can use Markdown syntax manually while writing or formatting text using the Markdown toolbar.

For example, you can make a text appear as Bold by writing the respective syntax or using the Bold icon in the Markdown toolbar.

If you need a quick syntax reference while writing an article, you can view common Markdown commands right in the editor by clicking Shortcut on the bottom left of the screen.

2_Screenshot_Markdown_shortcut

When you write a syntax, ensure that the reference matches the required character arrangement.

For example, In Bold syntax, no space should be present at the end or beginning of the characters mentioned inside the syntax.
**Text** and not ** Text **

In Headings, a space is required between the respective syntax and characters.
### Heading3 and not ###Heading3

Markdown toolbar

Use the Markdown toolbar to format your docs without writing Markdown manually.

Headings

H2: Refers to Heading 2
H3: Refers to Heading 3
H4: Refers to Heading 4

Basic text formatting

Bold: To Bold the text
Italic: To Italicize the text
Strikethrough: To Strikethrough the text
Blockquote: To offset a quote or paragraph with a line. For example, the below sentence is in Blockquote:

This is an example of Blockquote.

List

Unordered list: To make a list denoted with bullet points for each item
Ordered list: To make a list denoted with numbers for each item

4_Screenshot_Unordered and Ordered list 1

Insert

Line: To insert a line in the article
Insert Table: To add a table to the article
Insert image: To insert an image from the URL, local Drive, or Document360 Drive. Read more →
Insert file: To insert a PDF or word document from the Drive. Read more →
Insert a link: Add a hyperlink from a provided URL or a Knowledge base article to the selected text. Read more →
Insert Codeblock: Add a code block to your article. Refer to →
Insert Video: To embed a video from YouTube, Wistia, or Vimeo

Callouts

Info: To insert an editable blue info box. You can use this to add additional information
Warning: To insert an editable yellow warning box. You can use this to add important information
Error: To insert an editable red error box. You can use this to add essential information

Private notes

Private notes: To insert an editable purple internal comment box that will only be visible to logged-in team members. Read more →

For example, you can add internal feedback to the respective team members

Find and Replace

Find and Replace: Search a text within your article and replace it with another text. You can also use this to find the article's text content occurrences. This is particularly handy in long articles

Insert LaTeX

Insert LaTeX: To add expressions and equations
- Click on Insert LaTeX option and a sample latex syntax () appears
- Type in your desired syntax
- The syntax must start and end with $
Don't add a space between $ and syntax.
- Click here to view the basic latex commands used in latex syntax

Content reuse

Content reuse: To reuse the content across the project. Two content reuse options are available:
a. Variable: Only text content can be added inside a variable. Read more →
b. Snippet: You can add images, tables, etc., inside a snippet. Read more →

Limitation

Markdown editor does not support any third-party spellcheck tool (For example, Grammarly) while writing. Please use the WYSIWYG editor to write with third-party spellcheck tools.