Team account groups overview page
Team account groups are sets of permissions that limit what a user can access on a knowledge base. They can be assigned to multiple team accounts associated with the group, allowing for specific access to categories and features. To view existing team accounts groups, go to Settings > Users > Security > Team Accounts > Groups > Team Account Groups. This page will provide all the necessary information about the team accounts group. It is also where project members create categories, articles, templates, manage files, set up branding and domain security and more.
Team account can be associated with one or more Team account group to maintain similar access for team accounts of the same category.
What is a Team account group?
Team account groups act as assignable sets of permissions that limit what a user can access on your knowledge base. You can assign portal and content roles to multiple team accounts associated with the Team account groups.
For example, you want your API documentation team to have access only to specific articles and features. You would create a team account group with access limited to API categories and required features, then assign every API documentation team member to that group.
Accessing the Team account groups overview
- From the Knowledge base portal, go to Settings → Users & Security → Team accounts & groups → Team account groups
- This page is available with all the existing team accounts group information