Discussion feed

Every Article and Category page has a Discussion feed, where you can converse, tag(mention), and collaborate with Team accounts regardless of the roles on your project. Peer reviews, approvals, and conversations can be discussed within the portal using the Discussion feed.

Accessing the discussion feed

1. Navigate to the desired article in the Knowledge base portal, and click on Discussion feed () in the article header.

   NOTE

   In Markdown and WYSIWYG editor, this section is termed as Discussion, and in Advanced WYSIWYG editor, it is termed as Comments.

2. The Discussion panel appears with the history of conversations (if any).

3. You can type your comments/messages in the text box at the bottom right and hit the Send icon.

4. It would be posted as a bubble in the feed with a time stamp and profile name.

   NOTE

   There is no character limit cap for the comments field.

Tag/mention team members in the discussion

5. By using @, you can tag any team account from your project.

6. Choose the intended team account by clicking on their profile.

NOTE

When you tag or mention a team account, an email notification is sent to their address. The email includes:

• The name of the team account

• The article name and link to the article

• The language and version

• The comment or message

• A login button to your Knowledge base portal

Delete from feed

You can delete the comment/message you've posted previously in the feed.
Hover your mouse pointer over the message bubble, and a Delete () icon appears. Click on it, and the message is removed.

NOTE

• Only you can delete your comment or message.

• If you accidentally delete or need to restore a removed message, click the Undo option in the deleted bubble. The discussion bubble is restored in the feed.

• Once the article is published, Discussion feed will be turned off.

FAQs