Public article comments
  • 27 May 2022
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Public article comments

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Document360 uses Disqus, a commenting plug-in, to allow end-users to comment on articles within a knowledge base.

To enable Disqus, you’ll first need to set up and configure the Disqus integration.

Once configured, commenting will be enabled on all articles by default.


Disabling comments on a public article

If you don't have the Disqus integration enabled, end-users can't comment on a public article.

  1. Click Article Settings (gear icon) in the top right of the article editor screen.
  2. Click General.
  3. Select Allow Comments.
  4. Click Save 1

If you want to disable public comments on every article:

  1. Navigate to the Integrations section in Settings.
  2. Click Delete on the Disqus list item.

Doing this removes the integration entirely. If, in the future, you decide to re-enable Disqus, you'll need to re-configure the integration by following the steps found in the Disqus topic.


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