What is a Cookie?

A cookie is a small block of data from a website stored in a web browser, which the website can retrieve later.

In general, consent means users agree to the website's use of cookies for various purposes, such as analytics, personalization, or targeted advertising.



After the implementation of the EU's General Data Protection Regulation(GDPR), Cookie consent has become an integral part of a website or application in recent years. In the Document360 knowledge base, you can add a cookie consent bar/pop-up for your readers.

Adding a cookie consent message in your knowledge base

20_Screenshot_Cookie_Overview_Page.png

  1. Go to "Settings → Knowledge base site → Cookie consent"

  2. In the cookie overview page on the left, you can view a default cookie consent message for the Global category on the Document360

Enabling cookie consent
  • The Enable cookie consent toggle at the top.
  • Switch on the toggle, click Save, and the cookie consent will be visible to your readers.

Select language

  1. You can localize the cookie consent message and style for your knowledge base

  2. If the cookie consent message is in the global category, it will be visible across all languages

  3. If no separate cookie consent is added for a specific language in your project, the Global cookie consent will be displayed

Content

  1. Add your custom cookie consent message with no character limit. Use the basic text formatting tools such as bold, italics, underline, and code view. Additionally, you can add hyperlinks to your messages

  2. Click Restore default cookie message at the Bottom of the content field to switch back to the default message from Document360

Design and position

  1. In Banner type, choose between a Bar or Pop-up to display on your Knowledge base site

  2. The Banner position varies based on the banner type selected:

    • Bar: Positioned at the Top or Bottom
    • Pop-up: Positioned at the Top left, top center, top right, Bottom left, bottom center, or Bottom right

  3. As consent is necessary for the site visitor, a CTA(Call to action) is important

  4. Banner CTA Type can be Text, Button, or Icon

  5. In the Banner CTA text field, add the text for CTA

  6. In the Banner style, you can select the color theme of the Cookie consent message banner

  • Light theme
    The bar/pop-up background color is white, and the text will be black.

  • Dark theme
    The bar/pop-up background color is black, and the text will be white

  • Custom theme
    Choose your background for the bar/pop-up and CTA background and text color using the color picker or Hex/RGB/HSL codes

  1. Using a color picker or Hex codes in Banner BG color, you can set the color for the Banner background

  2. In Banner text color, you can set the color for the banner text

  3. In CTA BG color, you can set the color for the banner text

  4. In CTA text color, you can set the color for the CTA text

  5. Click Preview to view a glimpse of the actual Cookie consent message

  6. Once you've added all the messages, design, and position, turn on the Enable cookie consent toggle

  7. Click Save

If you forget to click Save after making changes, a warning pop-up appears (You have unsaved changes!). You can choose to stay or leave from there.