Some integrations require you to paste code snippets into your site in order to work. With the Custom HTML integration setting, you can inject multiple third-party widgets into your knowledge base.
To include custom HTML
- In Settings, click Knowledge base site → Integrations
- Click New Integration.
- Click Custom HTML.
- Add a name and choose where to insert the custom HTML: Header, Begin Body, or End Body.
- Paste your snippet in the space provided and click Add.