Some integrations require you to paste code snippets into your site to work. With the Custom HTML integration setting, you can inject multiple third-party widgets into your Knowledge base.

Adding a custom HTML code

  1. In Settings, click Knowledge base siteIntegrations

  2. Beneath Custom HTML, click Add

  3. Choose where to insert the custom HTML: Header, Begin Body, or End Body

  4. Paste your snippet in the field and click Add

  5. The new code snippet will be added and available on the Integrations overview page