Document360 extensions are a feature where you can experience and extend the capabilities of the Document360 Knowledge base into other third-party platforms.
Accessing the Extensions page
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From the Knowledge base portal, navigate to "Settings > Knowledge base portal > Extensions"
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You can find the list of already configured extensions (if any)
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This extensions page is similar to other Marketplace or App stores in the market
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Use the dropdown to select from the list of Extension categories
- Helpdesk
- Team collaboration
- Translation & Browser
- Code repositories
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Click on the "Connect" button on the intended Extension
Available Extensions
Helpdesk
- Freshdesk
- Freshservice
- Zendesk
- Salesforce
- Intercom
Team collaboration
- Slack
- Microsoft Teams
- Drift
- Make
- Zapier
Translation & Browser
- Chrome
- Crowdin
Code repositories
- GitHub