Plans supporting this feature: Business Enterprise
Document360 extensions enhance the functionality of your Knowledge base by seamlessly integrating it with third-party platforms, enabling a more connected and efficient workflow. These extensions allow you to access, manage, and share Knowledge base content directly from other platforms, reducing the need to switch between tools. By integrating Document360 with your existing tools, you can streamline operations and improve collaboration across teams.
Accessing the Extensions page
Navigate to Settings () in the left navigation bar in the Knowledge base portal.
In the left navigation pane, navigate to Knowledge base portal > Extensions.
You can find the list of already configured extensions at the top, if any.
Use the dropdown to filter the list below of Extension categories:
All extensions
Help desks
Team collaboration
Code repositories
Translation
Use the Search extension field in the top-right corner to find an extension by name.
Click Connect on the intended Extension tile.
Once an extension is configured, you can see the active extensions in the Connected extensions section.
The extensions available are categorized in the following way:
Help desks
Team collaboration
Code repositories
Translation