There are two ways to delete a category.

Method 1 - Using the '••• More' option in the category manager

1. From the Knowledge base portal, go to Documentation
2. Hover the mouse pointer over the category, and the ••• (More) icon appears
3. Click ••• (More) → Delete

4. Click Yes in the Delete confirmation prompt window

Method 2 - Using the '••• More' option above the editor

1. From the Knowledge base portal, go to Documentation
2. Navigate to the desired category
3. Click ••• (More) → Delete
   (The option can be found to the right of the category name)
4. Click Yes in the Delete confirmation prompt window

Deleting subcategories

There are three ways to delete a subcategory.

Method 1 - Using the '••• (More)' option in the category manager

1. From the Knowledge base portal, go to Documentation
2. Hover the mouse pointer over the desired subcategory on the category manager (left navigation panel), and the ••• (More) icon appears
3. Click ••• (More) → Delete
4. Click Yes in the Delete confirmation prompt window

Method 2 - Using the '••• (More)' option found above the editor

1. From the Knowledge base portal, go to Documentation
2. Navigate to the desired subcategory
3. Click ••• (More) → Delete
   (This option can be found to the right of the category/subcategory name)
4. Click Yes in the Delete confirmation prompt window

Method 3 - Using the '••• (More)' option in the index overview

1. From the Knowledge base portal, go to Documentation
2. Select the root level of the subcategory you want to delete
3. The articles and subcategories in the root-level category are displayed in the middle section
4. Click ••• (More) next to the desired subcategory→ Delete
   (This option can be found to the right of the subcategory name)
   5 Click Yes in the Delete confirmation prompt window

Deleting multiple subcategories

You can delete multiple subcategories under the same parent/root-level category simultaneously.

1. From the Knowledge base portal, go to Documentation
2. Navigate and click on the root-level category of the subcategories you want to delete
3. Select the checkbox of the subcategories you want to delete
4. Click Delete → Yes in the 'Delete confirmation' prompt window