How will you change the payment information?
The team account that has owner access can access the billing section.
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From the Knowledge base portal, go to Settings and then click Billing
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The My plan section will be open by default. Navigate to Payment information section
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Under the Credit card tile, you can change the payment and billing address
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Here, you can view the primary card
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By clicking Add another card, you can add the second card for billing
The primary card is used for billing purposes. If the primary card runs out of funds or expires, the second card will be used for renewal
FAQ
1. How can I delete my primary payment card in the billing section?
You cannot delete your primary card, but you can edit it. However, secondary cards can be both edited and deleted.
2. How can I delete my secondary card in the billing section?
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Navigate to Settings -> Billing -> Payment information, then hover over your secondary card
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Click the delete icon and click Delete in the delete confirmation blade
3. How can I set my secondary card as my primary card?
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Navigate to Settings -> Billing -> Payment information, then hover over your secondary card
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Select the "Set as primary" radio button and the Primary card confirmation popup appears
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Click "Make primary" to switch your secondary card to your primary card
4. How do I edit my primary card?
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Go to Settings -> Billing -> Payment information, then hover over your primary card
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Click on the Edit icon to make changes to the details
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Once you made your changes, click Update to save the changes