July

New feature

Advanced search in knowledge base site

Use the advanced search to find anything (titles, slugs, tags, text content inside the articles and categories) within your knowledge base site. This would help the readers find the desired search results with the available filter options. You can filter the search results based on version, language, category, contributor, tag, and updated date range.

a. Go to Settings → Article settings → Search settings
b. Toggle On the Enable advanced search option

For example, you want the search results for the keyword "login" in the FAQ and Troubleshooting versions that have been updated in the last four months.

• Search the keyword "login" on the knowledge base site and click Go to advanced search
• Apply filters in the 'Version / Language' and 'Updated on' dropdowns
• The desired search results are populated immediately

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Enhancements

1. Markdown option for snippets

Earlier, you can only create the content of the snippets using the WYSIWYG editor. Now you can also create the content of the snippets using the Markdown editor.

a. Go to Content tools → Content reuse → Snippet → Add snippet
b. Enable the Markdown toggle and click Yes in the confirmation prompt

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2. Custom link color

By default, hyperlinks appear in blue. Now you can customize the below link colors:

• Link color - Color of the hyperlink
• Link hover color - Color of the mouseover hyperlink (under the mouse pointer)
• Visited link color - Color of the hyperlink that has been visited recently
  

Go to Settings → Knowledge base site → Design → Update the desired colors under Color → Save

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3. Updating team accounts profile image

Previously, only the respective team account could update their profile image. Additionally, the Owner(s) and Admin(s) of the project are now able to update any team account's profile image.

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Other improvements

Minor performance, bug fixes, and security improvement can also be observed in the knowledge base portal and site.