• 18 Oct 2021
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This is the release note of an older version of Document360. 

To read about the recent product advancements and releases, check out our latest Release note.

New Feature

Search in attachments

Search inside attachments – Knowledge base portal

Project team members can perform keyword search for the content inside PDF files on the Drive. This comes in handy when a particular file needs to be chosen, but the file name does not clearly specify the search term. Earlier the same operation would involve manually downloading the PDF, opening it in a viewer, and then searching for the keyword.

This functionality can be used in the Drive menu option and the accessing Drive through ‘Insert file’’ from the documentation editor.


Only a PDF file less than 10MB in size would get indexed for search and the cap for indexed files is 1GB. An indexed icon can be found next to the PDF files on the Drive.

Read more →

Enable attachment search filter - Knowledge base site

Readers of your knowledge base can now search for content inside PDF attachments. This search functionality is an add-on feature in the knowledge base portal and would be activated for customers on-request basis.

2_Screenshot-Enabling_search_in_attachments_for _kb_readers

Once activated, users can enable or disable the search in attachment option from the knowledge base portal (Settings → Article settings & SEO → Article settings → Search setting → Show attachment tab in search). If the toggle is enabled, readers on the knowledge base using the search bar have the option to choose keyword search results from articles and attachments.

Read more →


Try out this feature!

Please contact customer support (support@document360.com) to activate this add-on feature in your project.


1. JWT Reader Group restriction

Reader group restrictions have now been introduced for JWT readers. Henceforth, while creating a JWT token for readers, the reader group Id can also be passed. This will result in applying the same level of restrictions to JWT readers similar to that of the Document360 readers associated to that group. Multiple group Id can also be passed as comma-separated parameters. Another minor enhancement is the option to specify the 'session validity' (duration in minutes) during token generation.

Read more →

2. Export option in ‘Page not found’ overview

Now users can export the ‘Page not found’ data from the ‘Page not found’ overview page (Analytics → Page not found) into a CSV file. Users can use call the filter options available such as User agent type, Date range, and search results. Once the data is filtered, click on the Export button at the top right, the report would be generated, and the Download option would be visible adjacent to the export button shortly after.


The downloaded file can be accessed on MS Excel. All the data parameters you find in the ‘Page not found’ overview page would be presented as rows and columns in the spreadsheet.


3 . 'All content' in Drive

A new section is available in the Document360 Drive called the All content. This option is available on the left side below the Recent, Starred, and Recycle bin folders on the Drive. Users can view all the individual knowledge base assets irrespective of the folder/sub-folder they are grouped in.


This comes in handy when users want to perform bulk operations on all/selected files. The bulk operations available here are Remove, Move, Copy, Download, and Add to starred.

Read more →

4. Set editor folder in Drive (global level)

An editor folder is the default folder in the Drive where all the image files uploaded directly from the documentation editor using the Insert image would be saved. Earlier the Documentation system folder was set as the default editor folder and could not be changed. But with the new enhancement, users can set any parent folder on the Drive as an editor folder. Just click on the ••• More option next to the folder and select the Set editor folder option.


If a drive folder has already been set for a particular category, the images uploaded in that category articles would be saved in the mapped folder. The editor folder is just for images uploaded from the unmapped category articles. The image uploaded in templates and snippets would still be saved under the system ‘Documentation’ folder.

Read more →


  • We have renamed the Project admin to Knowledge base portal in the Settings menu grouping
  • YAML is now available in the code block option on the editors. (YAML is a data serialization language that is often used for writing configuration files)
  • Minor performance, bug fixes, and security improvement can also be observed in the knowledge base portal and site

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