Exporting your Document360 project as a ZIP file

  • Updated on Nov 28, 2024
  • 2 minute(s) read
  • Janeera D A
  • Charulatha Ravichandran
  • Pradeep Srinivasan

Plans supporting import and export of project

Professional
Business
Enterprise






Using the Export option in Document360, you can export and download the contents of your project as ZIP file.

The exported Document360 ZIP file contains the following:

  • Articles and category pages

  • Media files hosted in Drive (Exporting media files is optional)

The exported project ZIP file can be easily imported onto another project in Document360.

Exporting a project

To export a Document360 project as a ZIP file,

  1. Navigate to Documentation () > Content tools > Import & Export > Import & Export project.

  2. Click the Export button to open the Export project popup.

  3. In the Export project popup, select the Article modified on option that matches the articles you want to export. Choose All to export all articles, 7 days, 30 days, or 90 days to export articles modified within the selected timeframe, or Custom date to specify a custom date range.

  4. Select the workspace you wish to export by checking the box next to the workspace name. Selecting a workspace includes all languages and categories within that workspace.

  5. To export specific languages and categories within a workspace, click the arrow next to the workspace name to view the available languages. Then, click the arrow next to each language to display its categories. You can select specific languages and categories as needed.

NOTE

As you make the selections, the total categories selected for export are displayed at the top-right of the frame.

  1. Check the Include media files box to include related media files in the exported ZIP file.

  2. Click Export to begin exporting the project contents.

NOTE

Depending on the size of the content selection, the time taken to export may vary.

For example, the typical sample project content provided by Document360 is usually exported in 60 seconds or less.

Screengif-Updated_Exporting_your_Document360_project_as_a_ZIP_file

The export process is initiated, and you will get a notification popup at the top-right when the export is complete and ready for download. You can navigate to other modules while the export is in progress.

Downloading the ZIP file

To download the exported Document360 project ZIP file,

  1. Navigate to Documentation () > Content tools > Import & Export > Import & Export project. The latest exported file will be available under Recent files (The date and time of export will be available in the file).

  2. Click Download to save the file in your local storage (or)Click Copy link to generate a downloadable link for the export file.

Screenshot-Updated_Import_and_Export_projects-Download_the_exported_file

Export project API endpoint

  • To use the export project API endpoint, you should be on the Business or Enterprise plan. You can use it up to 2 times per day.

NOTE

Once you perform a new export operation, the previously exported ZIP available for download is overwritten.

FAQ

In what format are the articles available in the exported ZIP file?

If you select a single language while exporting your Document360 project:

  • Articles created in the Markdown editor will be in .md format.

  • Articles created in the WYSIWYG/Advanced WYSIWYG editor will be in .html format.

If you select multiple languages while exporting your Document360 project:

  • All articles will be downloaded in .json format.

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