Document360 is back with another monthly release this February 2024. Let's look at some enhancements and improvements to the Document360 knowledge base.
Enhancements
1. Clone or move the articles/category across workspaces.
Now you can clone or move the articles and categories across workspaces.
Clone the article and category
All cloned articles are considered as New articles.
To experience this, from the Knowledge base portal → Click ••• (more) option on the desired category/article, click the Clone category.
A clone category window pop-up appears.
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Category name: Desired category name
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Workspace: Select the desired workspace to clone
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Category: Select the desired category or click Reset to assign it to the root category
Once done, click Clone.
Security restrictions will be applied based on the destination workspaces / categories.
Moving the article and Category
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From the Knowledge base portal, select any desired article, click ••• and Move to
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The Move article window appears. Select the desired workspace and category.
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Once done, click Move.
Security restrictions will be applied based on the destination workspaces / categories.
While moving, the article status will be the same. Similarly, you can move the category too.
2. AI Writer (Eddy AI) - Convert into table
Harness the power of Document360's AI Eddy AI to convert the text into table form.
Go to the Advanced WYSIWYG editor, select the desired texts, and click Eddy AI → Convert into table. Click Replace to implement the generated tabular data.
3. Securing Knowledge base widget authentication using JWT
Now, you can implement an authentication configuration for the widget using JWT, ensuring a secure environment for private and mixed projects.
Navigate to the Knowledge Base widget. Select the desired widget and configure JWT for your project.
4. API Documentation
We added new endpoints in our customer API Drive operations in Document360. These endpoints empower you to perform various actions seamlessly within your Document360 account. The summary of the newly added endpoints is
| Action | Endpoint |
|---|---|
| GET | Gets folder information by folder ID |
| GET | Gets file information |
| GET | Drive search - files and folders |
| GET | Get status of the delete file operation |
| GET | Get all media files inserted in the article |
| GET | Gets folders information |
| POST | Add new folder in drive |
| POST | Add file in to drive |
| POST | Add tags in a file using file ID |
| POST | Delete tags from files |
| POST | Copy file from one folder to another |
| PUT | Move a file with file ID |
| PUT | Update a folder with ID |
| DELETE | Delete a folder |
| DELETE | Delete file using file ID |
You can import the maximum file size is 40MB per file.
Improvements
Minor security updates, bug fixes, and performance improvements can also be observed in the Knowledge base portal and site.