Document360 is back with another monthly release this January 2024. Let's look at some enhancements and improvements to the Document360 Knowledge base.
Enhancements
1. AI writer (Eddy AI)
Convert speech
Harness the power of Document360's AI Eddy AI to change the selected text from
- Direct speech to Indirect speech
(or) - Indirect speech to Direct speech
Select the intended text in the Advanced WYSIWYG editor, click "Eddy AI" > "Convert speech" in the floating menu, and choose the speech conversion required.
Improve it
This AI option enhances the quality of the selected content and improves attributes such as
- Grammar
- Semantics
- Clarity
- Phrase structuring
- and more
Select the intended text in the Advanced WYSIWYG editor, click "Eddy AI" > "Improve it" in the floating menu.
2. Unified search across regular and API workspaces
Now Knowledge base site readers can use the search option to search across multiple available workspaces and API workspaces. You can find a tab "API endpoints" in the same search result window.
To enable this feature in "Advanced search," navigate to Settings > Knowledge base portal > Article settings & SEO > Article settings > Search settings. Turn on the "Enable advanced search" toggle and check the "Include all workspaces in search" checkbox.
3. Quick product support - Issues/Clarifications
A new way to seek Document360's support from your Knowledge base portal. Click on the "Help" icon at the top-left and select "Issue/Clarification" to launch the support request widget in one click.
Improvements
- One of the most requested "Insert link" keyboard shortcut is added to the Advanced WYSIWYG editor. Press "Ctrl + K" to launch the Insert link pop-up
- Minor security updates, bug fixes, and performance improvements can also be observed in the Knowledge base portal and site.