Add a "Footer" to your knowledge base site to add links to essential resources or information, such as pricing information, free trial sign-up, a Contact us page, etc. Similar to the primary and secondary navigation bar, team accounts can add up to six custom links to the footer navigation. Also, add and feature social media links to drive engagement in your social channels. Custom links will display on the left side of the footer navigation, while social media links will be on the right.

Accessing the Footer navigation settings

1. Navigate to Settings ()> Knowledge base site > Customize site in the Knowledge base portal.

   The Customize site page contains all the basic site design configurations.

2. Click Customize site.

3. Select Header & Footer from the dropdown.

4. Click the Footer option.

5. You have two design options for the footer: Basic footer and Custom footer.

   • Click Basic footer to add navigation items and social media links.

   • Click Custom footer to customize the footer.

6. Use one of the two predefined themes available such as Theme A and Theme B.

7. Click on Blank to input your custom HTML footer.

8. You can Edit, Delete or Reorder the navigations from the left pane.

9. Click Preview on the right side to preview the changes.

10. Click Save to save all your recent changes.

11. Click Publish to activate the changes made in the portal on the Knowledge base site.