When you insert a hyperlink in the article, an option is available to make the hyperlink open in a new tab. There is no option in the Knowledge base portal to open all hyperlinks in knowledge base articles in a new tab. You can follow the below workaround to make all the hyperlinks open in a new tab.
Solution
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Go to Settings → Knowledge base site → Custom CSS & JavaScript → Custom JavaScript
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Paste the below snippet
jQuery(".content_block_text a").attr("target", "_blank");
- Click Save
The hyperlinks in your article will open in a new tab now.
The hyperlinks in your article will open in a new tab now.