IP restriction

Plans supporting access to IP restriction settings in Knowledge base site

IP restriction provides additional security for the knowledge base by restricting or allowing access to user-designated IP addresses.

NOTE

This is a project-level setting. When a specific IP restriction is enabled, it applies across all the workspaces and languages available in that project.

Document360 supports both IPv4 and IPv6 (Unicast addresses) IP addresses.

IP restriction page

1. From the Knowledge base portal, navigate to Settings () > User & Security > IP restriction.

   The IP restriction overview page will appear.

2. The following information about IP restrictions will be displayed

   • Friendly name - A name with which you can identify the IP restriction. This field does not have any character limit.

   • IP address - The individual IP address or an IP range added for restriction. (Supports IPv4 and IPv6)

   • Allow/Block IP - The restriction applied to the respective IP address or range to allow or block the IP restrictions.

   • Remove - You can delete the IP restriction by using the Remove () icon.

   • Save - You can save the IP restriction using the Save () icon.

   

Adding IP restriction

1. Click Add IP address on the IP restriction overview page.

2. Add a name for the IP restriction in the Friendly name field (mandatory).

3. Add an individual IP address or an IP address range in the IP address field.

   IP address range would involve the start-to-end range.
   For example, 79.15.135.189 - 79.15.135.229

4. Click the Save () icon.

5. To reset the details entered, click on the Reset () icon.

   

The newly added IP restriction will be added to the list and will be available on the IP restriction overview page.

(or)

5. Click Add my current IP address to add saved IP restrictions.

Supported IPv6 formats:

Allow/Block IP address

You can find two options, Allow and Block on the IP restriction overview page.

1. Select Allow for the required IP addresses you wish to permit to access the Knowledge base site.

2. Select Block for the required IP address you wish to restrict the access to the Knowledge base site.

NOTE

If you enter the same IP address for both the permissions, Allow and Block, or if you try to add the same IP more than once, you will get a warning popup saying ‘A restriction with this IP address already exists’.

Delete an IP restriction

The IP restrictions can be deleted by clicking on the Delete () icon to the right of the IP address field.

A popup saying IP restriction deleted will appear.

NOTE

You must be very careful when performing the delete action. The IP restriction record, once deleted, cannot be recovered.

FAQ(s)