Plans supporting the integration of third party tools in knowledge base site
| Professional | Business | Enterprise |
|---|---|---|
The Mixpanel is an event-centric analytic tool that uses events for tracking, unlike automatically tracking data.
It can track events like
Conversion from the static/dynamic(feature page) page.
The dropping rate in the sales funnel.
Referral sites with good ROI.
Mixpanel is one among the plethora of third-party integrations supported by Document360.
Integrating Document360 and Mixpanel
From the Knowledge base portal, go to Settings()> Knowledge base site > Integrations.
Select Mixpanel from the list of integrations and click Add.
The Add new integration panel will appear.
You can either configure with a Basic configuration or Custom configuration.
Basic configuration: Configure a standard integration of Mixpanel with your Knowledge base.
You need to provide the following details:
a. Description: Enter the desired description.
b. Mixpanel ID: Type your Mixpanel ID.
Custom configuration: Configure an advanced integration of Mixpanel with your Knowledge base by adding custom events in snippet code.
To configure with Custom configuration:
a. Type a Description.
b. Type the desired snippet code.
If required, you can use the Code inclusion/exclusion conditions feature to insert the code based on certain conditions such as the IP address, Workspace, and Language.
Once done, click Add.
Obtaining the Mixpanel ID
Sign in to your Mixpanel account.
Click Settings and then select Set up Mixpanel.
Copy the Mixpanel ID.
FAQs
What is a Mixpanel ID?
The Mixpanel ID is a unique code snippet obtained from the Mixpanel application. This ID is necessary for integrating Mixpanel and Document360 in the Knowledge Base portal.
Why should I integrate Mixpanel?
You can choose to integrate Mixpanel, a tool that can provide event-based tracking abilities.