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Mixpanel is an event-centric analytic tool that uses events for tracking, unlike automatically tracking data.
It can track events like
- Conversion from the static/dynamic(feature page) page
- The dropping rate in the sales funnel
- Referral sites with good ROI
Mixpanel is one among the plethora of third-party integrations supported by Document360.
Document360 + Mixpanel
Follow the below steps to integrate the Document360 knowledge base with Mixpanel:
- From the Document360 portal, go to Settings → Knowledge base site → Integrations
- Click the New integration button at the top right
- Select Mixpanel from the list of integrations available in the blade window
- You can either configure with Basic configuration or Custom configuration
- Basic configuration - Configure a standard integration of Mixpanel with your Knowledge base.
To configure with Basic configuration:
a. Type a Description
b. Type the Mixpanel IDWhat is Mixpanel ID?Mixpanel ID is a piece of code you can get from the FullStory application, and you use it for Document360+Mixpanel integration in the Document360 Knowledge base portal.
- Custom configuration - Configure an advanced integration of Mixpanel with your Knowledge base by adding custom events in snippet code.
To configure with Custom configuration:
a. Type a Description
b. Type the desired snippet code
- Basic configuration - Configure a standard integration of Mixpanel with your Knowledge base.
- If required, you can add advanced insertion rules to your Mixpanel integration using the advanced insertion rules option in the integration panel
- Ensure that the Status toggle is enabled
- Click Add button at the bottom
How to get Mixpanel ID?
- Sign in to your Mixpanel account
- Click Settings (Gear icon in the top left) → Set up Mixpanel
- You can find the Mixpanel ID below the Implementation Options section
- Click the copy icon next to the ID to copy it
You can choose to integrate Mixpanel if you are looking for a tool that can provide event-based tracking abilities.