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8 Articles in this category
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8 Articles in this category
Written by
Kingson S ,
Karan S ,
Prashanth Rajamanickam
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My profile
A space to view and manage your information visible to other team accounts when they view from within a project.
From the knowledge base portal or dashboard, click on the profile image on the bottom left
Select the My profile option, and...
Written by
Kingson S ,
Karan S
Updated on : 30 Mar 2022
View access permissions
This space can be used to view all the 'access permission' your account has with the project you are viewing this from.
This option would be available only when accessing the Profile menu from within a project. If you a...
Written by
Kingson S
Updated on : 30 Mar 2022
Change password
You can change the password to access your Document360 account anytime and any number of times.
The password change is for your entire account and not project-specific.
From the knowledge base portal or dashboa...
Written by
Kingson S
Updated on : 30 Mar 2022
Get assistance
The Get assistance option activates and launches Document360's knowledge base assistant .
The knowledge base assistant can be used to self-serve, look up the company knowledge base, or raise a support ticket.
This opt...
Written by
Kingson S ,
Prashanth Rajamanickam
Updated on : 11 May 2022
Feedback
This is a space where Document360 customers can communicate their feature requests and bug reports to the Document360 team. Customers can also get a sneak peek at the latest features in development or in pipeline for the future.
From the kno...
Written by
Kingson S ,
Prashanth Rajamanickam
Updated on : 27 Apr 2022
System status
This page shows the current and past system status of the Document360 platform. Customers can view information such as downtime , outages , and any other issue.
Docuent360 system status link: https://status.document360.com/
From the ...
Written by
Kingson S
Updated on : 30 Mar 2022
Tutorials and docs
Our easy video tutorials and documentation is just a few clicks away when you are inside the Document360 portal.
From the Knowledge base portal or Dashboard, click on the profile image on the bottom left
If you select the Docs , the Docum...
Written by
Kingson S
Updated on : 30 Mar 2022
Deleting your Document360 account
Deleting an account with Document360 would ensure that
All portal and content access revoked
No access to any private or mixed knowledge base associated or owned
Contributor mentions across the knowledge base is removed
...
Written by
Kingson S
Updated on : 30 Mar 2022
