The reader analytics page provides an overview of the reader's information in your Private access or Mixed access project.

Readers' information available on the overview page are

  • Total readers
  • Self-registered readers
  • Frequent readers
  • Reader type
  • Views
  • Reads
  • Last login

Accessing the Reader analytics page

1_Screenshot-Reader_analytics

  1. From the Knowledge base portal, navigate to "Analytics > Reader"
  2. The "Articles" analytics page opens with an overview of article data
  3. Select the desired workspace (If any) using the dropdown at the top of the screen
  4. Select the desired language (if any) using the dropdown at the top of the screen
  5. The overview geography and article performance data for the last 7 days (default filter selection) are displayed
  6. You can export the reader insights you view on the page into a CSV by clicking the "Export CSV"