Segment

Segment is a data organization tool that tracks, collectS, transforms, sends, and archives your first-party customer data. Use Segment with Document360 to monitor usage in your knowledge base.

To enable the Segment integration, you will need:

• A Segment account
• Have added Document360 as a source
• The Write Key assigned to your Document360 source.

Setting up your Segment integration

1. In Segment, copy your source's Write Key.
2. Back in Document360, select Settings in the dashboard navbar, and then click Integrations.
3. In Internal Integrations, click Add new integration.
4. Click Segment, enter a name and paste your Segment ID.
5. Click Add.