Available add-ons by plan
Document360 is designed to scale with your projects, offering a range of add-ons to enhance your documentation efforts. Across the Professional, Business, and Enterprise plans, you can purchase additional:
Workspaces
Languages
Translation credits (1 million characters)
Storage (1 unit = 50 GB)
Team accounts
Readers (1 unit = 5000 readers)
Limit for PDF export (1 unit = 2GB)
For Business plan users, optional add-ons include:
Crowdin extension
Phrase extension
Enterprise plan users can also purchase
Salesforce extension
Additional sandbox environment
These add-ons ensure enhanced flexibility and robustness in your knowledge base setup.
NOTE
To purchase add-ons, you must have a saved card on your Document360 account. To add a card, go to Settings () > Knowledge base portal > Billing, and select the Payment information tab.
Purchasing add-ons
To purchase add-ons,
Navigate to Settings () in the left navigation bar in the Knowledge base portal.
In the left navigation pane, navigate to Knowledge base portal > Billing, where the My plan tab is selected by default.
Click Purchase add-on.
Select the required add-ons using the + and - buttons.
Click Confirm payment to make payment.
NOTE
Customers on the legacy plan can only purchase the following add-ons: Projects, Workspaces, Languages, Translation Credits, Storage, Team Accounts, and Readers. This is available exclusively for online customers. Offline customers can contact our dedicated customer support team for further assistance.