Screen capturing from the Editor

Document360's screen capture feature lets you capture screens directly from the editor without switching tools. You can capture an entire tab or a specific window, and all captures are automatically saved to Drive for reuse across articles.

These steps apply to the Advanced WYSIWYG editor and the unified Editor. The /Screen capture slash command works the same way in both.

Before you begin

The screen capture feature requires the Document360 AI Capture extension. The extension only needs to be installed once and is supported on Google Chrome, Microsoft Edge, and Brave.

How to capture a screen from the editor

1. Use the slash command /Screen capture and press Enter.

2. If you have not installed the Document360 AI Capture extension, click Install and follow the on-screen steps to complete the installation.

   NOTE

   For browser-specific installation steps, see Installing the Document360 AI Capture extension.

3. Once installed, return to the Knowledge base portal.

4. Select the desired screen to capture:

   • Browser tab: Captures only the selected browser tab.
   • Window: Captures only the selected window.

5. Click Share to proceed.

If you selected a browser tab

1. The selected browser tab displays a message confirming that the tab is being shared with the Knowledge base portal. Click Stop sharing at any point to cancel the capture.
2. A floating panel appears with two capture options:
   • Visible tab area: Captures the entire tab.
   • Selected area: Captures a specific area of the tab.
3. Extend the selection if needed, then click Capture.

If you selected a window

The selected window is captured automatically. There is no floating panel and no area selection.

Edit and insert the capture

After capturing, you are redirected to the Knowledge base portal. The captured image appears in a panel with image editing tools such as Resize, Crop, Flip, Rotate, Draw, Shape, Icon, Text, and Filter.

1. Make your adjustments using the editing tools. To add text in more than one language, see Add text in other languages.
2. Click Insert to add the image to the article, or Cancel to discard the capture.

Add text in other languages

When you add text to a captured image using the Text tool, you can enter the text in more than one language. Readers see the text that matches the language they select on the knowledge base site.

To add text in other languages:

1. In the image editing panel, select Text and add your text.
2. Select the language you want to add the text for.
3. Enter the text for that language.
4. Repeat for each language you need.
5. Click Insert to add the image to the article.

Considerations

FAQ