Adding a new project version
  • 20 Jan 2023
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Adding a new project version

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Based on the subscription plan, each project can have a specific number of versions.

Subscription plans and versions

Subscription Plan Knowledge base versions
Free 1
Startup 1
Business 2
Enterprise 2
Enterprise Plus 2

To purchase more versions, see version addon article.

Adding a new project version

3 ScreenGIF - Creating a new version of project

  1. From the Knowledge base portal, go to SettingsKnowledge base portalLocalization & Versions and the Localization & Versions tab is the default selection
  2. Click the New version button on the top right
  3. An Add new version blade window appears (the different parameters explained in the next segment)
  4. After adding all the details, click on Add at the bottom right

Add new version

  • Name - Type in the name of your new version. The name can be in your preferred language
  • Slug URL – Type in your custom URL slug in your preferred language (Cannot be edited after the version is created)
  • Version status – You can select the status of your new version as beta, public or deprecated. However, the Main version should be public and cannot be deprecated

When you visit the Knowledge base portal or Knowledge base site, the version you have set as the main version appears at the first instance, irrespective of the version order.

  • Base version – If you choose Select an existing version, select all or specific categories you want to be copied from the base version. The articles from the selected categories are copied onto the new version you create. This is optional, and if no choice is made, the project automatically copies all articles
    But if you want a fresh new version with no categories or articles, choose the Start a fresh version option.

Home page themes

  • When you create a new version with the Start a fresh version option, the Default theme is configured for the home page across all the languages in the new version.

For example, you are creating a new version, "Version 6" with the Start a fresh version option. The languages available are English, Arabic, and Chinese. The home page theme of English, Arabic, and Chinese are configured with the Default theme.

  • When you create a new version with the Select an existing version option, the theme of the selected version's respective language(s) is configured for the language(s) in the new version. If you add any new language(s), the Default theme is configured for the home page of the new language(s).

For example, you are creating a new version "v2.0" with existing version "v1.0" as the base version and French, English, and German are the languages available in the existing version "v1.0". If you add Arabian language in the window, the home page of Arabian language is configured with the Default theme. The theme of the French, English, and German in the new version "v2.0" is configured as the respective languages' theme.

  • Languages – To add more languages, click on Add new language, select the required languages from the list and click on Apply. By default, English is set as the default language.
    To choose the default language:
    Click ••• icon next to the preferred language → Set as default
Default language

The default language option cannot be edited once the version has been created. However users can Add, Hide, or Delete non-default languages later

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