There are two ways to include File in Article:
- Adding files
- Attaching files
Adding Files to Articles
Adding a file to an Article adds it directly to the body of the article instead of attaching it as a download.
To add a file to the body of your article, it must first be uploaded to the Drive
To add a file to an article
-
From the Knowledge base portal, select the Insert File (🗎)
-
Select the file in the Drive that you wish to insert
-
Click Insert.
File Display
A PDF file will display a preview of the file and options to download or print. A Word, Powerpoint or Zip file will display as a download link only.
Attaching Files to Articles
Attach a File to an article instead of adding it directly to the article body. In the Project Settings menu, you can choose to display attached files on the right of the article or at the bottom of the article
Click here to learn more about Article right or bottom
To attach a file to your article, it must first be uploaded to the Drive.
To attach a file to an article
-
From the desired article, click on the Article settings icon on the right side, near the workflow status
-
Select the Attachments section, and you can attach your file as,
URL: Enter the URL and click Insert
(or)
Click Upload an attachment and choose your desired file
-
Once done, click Save
File Order
If you attach more than one file to an article, you may arrange the order in which they will display by dragging and dropping the file names in the Attachments menu.
A file is a small unit in a system where the data is summarized. File types supported by Document360 are
- Image Files
- Microsoft PowerPoint PPT
- Microsoft Word Docs
- PDF
- Zip
An article is a written composition in prose on a specific topic in your documentation. In Document360, you can add an article that can define a split piece of information in the documentation.
An article is a written composition in prose on a specific topic in your documentation. In Document360, you can add an article that can define a split piece of information in the documentation.
Knowledge base portal is where project members would create category, articles, templates, manage Files, team accounts, and readers, and set up Knowledge base site branding, domain, security, and so on.
Drive in Document360 is a centralized cloud-based storage repository that lets customers store and manage all files. If you have already used any of the other tools such as Google Drive or OneDrive, getting used to all functions in Document360 Drive would be easy.
A file is a small unit in a system where the data is summarized. File types supported by Document360 are
- Image Files
- Microsoft PowerPoint PPT
- Microsoft Word Docs
- PDF
- Zip
Attachments in Document360 can be accessed from Article settings. You could enable or disable the attachments and can also choose the position to display it in the knowledge base.