Plans supporting the use of article and SEO settings in knowledge base site
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Search Engine Optimization (SEO) is crucial for ensuring your articles gain visibility and reach their target audience effectively. Add SEO title and descriptions to your article to make improve their visibility on the web and get the article indexed in web Search engines.
Adding SEO title and description
Navigate to the desired article in the Knowledge base portal.
Click on the More (•••) icon and click SEO.
The Article settings window will appear.
Go to the SEO tab.
If needed, you can select the Exclude from external search engine results checkbox to prevent the articles from appearing in external search engines like Google, Yahoo, Bing, and more.
Enter the desired Meta title.
NOTE
A meta title is a concise, impactful title displayed on search engine results pages (SERPs) that summarizes a webpage’s content. For optimal visibility, it’s typically recommended that it be between 5 and 60 characters.
The slug is auto-generated when the article is created. If needed, you can edit the slug.
Enter the desired Description.
A meta description is a brief summary beneath the meta title, providing a snippet of the webpage's content. It's advisable to keep it compelling, informative, and within 150-160 characters to enhance click-through rates on search results.
You can use the Ask Eddy AI, an AI SEO description generator to help you create the description.
NOTE
To generate SEO description for multiple articles, navigate to Documentation () > Content tools > Documentation > SEO description.
Editing the Meta title
The Meta title is a key HTML element that defines the title of a webpage. It plays an important role in SEO, helps with search engine rankings, and appears as the clickable title in search results and browser tabs.
To edit the Meta title, follow the below instructions:
Navigate to the desired article in the Knowledge Base portal.
Click on the More (•••) icon and select SEO.
Click on the Meta title field in the Article Settings panel.
Click Save.
The updated Meta title will appear as the article title on the Knowledge base site.
FAQs
If I update an SEO description for a document in English, will it automatically translate to French or any other language in which the document is available?
No, updating the SEO description for a document in one language will not automatically translate it into other languages. You will need to update the SEO descriptions in each specific language manually the document is available in to ensure accuracy and relevance.
Why is my AI SEO description generator disabled even though I have Eddy credits?
To use the Eddy AI for generating an SEO description, your article must have a word count of at least 200 words.
The article name on the Knowledge base site does not update even after renaming it in the portal. How can I change this?
To update the article name on the Knowledge base site, you will have to change the SEO’s meta title of the article.
Click on the More () icon and go to SEO.
Update the meta title and save the changes.