Related articles help readers navigate between articles the author selects that relate to the article. The added articles appear at the bottom of the article on the Knowledge base site
Adding "Related articles"
To add related articles, from the Knowledge base portal,
- Navigate to Documentation
- Select any published or unpublished article
- Click the "Article settings > Related article"
- Use the search bar to pick out the articles
- Click the "+" (plus) icon next to the results to add it to the related article list
- Click the "Save" button
- You can also add related articles in the "Publish checklist" popup
- Click on the "Publish" button on any article
- The Publish confirmation prompt appears
- Expand the "Configure article settings" section
- Scroll down to view the Related articles
- Click "Yes" to save and publish the changes
AI related article recommender
If you have purchased the "Eddy" addon, you can use the AI-powered related article recommender by clicking on the "Ask Eddy" button below the search bar in the "Related articles" module
Dual linking
If the "Dual linking" checkbox inside the related articles module is checked, then the current article is also referenced as "Related" in the added article.