Document360's AI-powered Related articles recommender helps Team accounts associate the relevant related articles based on your current article content.

Accessing the AI Related article recommender

  1. From the Knowledge base portal, navigate to Documentation
  2. Select any published or unpublished article
  3. Click the "Article settings > Related article"
  4. You can view the list of article recommendations below the search bar
  5. Click the "+" (plus) icon next to the recommendations to add it to the related article list
  6. Click the "Save" button

You can also access the AI article recommender in the "Publish checklist" popup

  1. Click on the "Publish" button on any article
  2. The Publish confirmation prompt appears
  3. Expand the "Configure article settings" section
  4. Scroll down to view the Related article recommender
  5. Click "Yes" to save and publish the changes