Document360's AI-powered Related articles recommender helps Team accounts associate the relevant related articles based on your current article content.
Accessing the AI Related article recommender
- From the Knowledge base portal, navigate to Documentation
- Select any published or unpublished article
- Click the "Article settings > Related article"
- You can view the list of article recommendations below the search bar
- Click the "+" (plus) icon next to the recommendations to add it to the related article list
- Click the "Save" button
You can also access the AI article recommender in the "Publish checklist" popup
- Click on the "Publish" button on any article
- The Publish confirmation prompt appears
- Expand the "Configure article settings" section
- Scroll down to view the Related article recommender
- Click "Yes" to save and publish the changes