Mark as deprecated

What is a deprecated article?

With context to the knowledge base, a deprecated article is obsolete and offers no value to the reader.
An article can be marked as deprecated for various reasons: the core subject of the article has been removed, is not in use, modified to a different concept, or any other reason.

Mark as deprecated

Earlier, you had the option Mark as deprecated at a version level on your project. Now, you can use the same feature at an article/page level, wherein the article/page would appear with the Deprecated public status indicator tag.

Also, you can show a custom deprecation message stating the reason for the deprecation and add hyperlinks to any alternate or newer version of the article/page if applicable.

Reader Point-Of-View

Here is an example of how a deprecated article would look like on the knowledge base site. You can see the deprecated tag and the reason for deprecation added in a callout style at the top of the article.

Marking an article as deprecated

1. Navigate to any article (Published or Unpublished)

2. Click on the "Article settings" icon at the top right

3. A popup appears with the available article settings

4. Click the "Mark as deprecated" tab on the left

5. Tun on the toggle to deprecate the current article

6. In the below text field, specify the reason for marking the article as deprecated. You can use basic text formatting (Bold, Italic, Underline, and Hyperlink).

7. This field is optional; if you don't wish to display any message, you can leave this field empty

8. Click "Save"

Mark multiple articles as deprecated in one go (All articles)

Like other article actions (publish, review reminder, hide, etc.) on Document360, you can mark multiple articles as deprecated on the All articles page.

1. Click on All articles on the left above the category manager

2. From the list of articles, select one or more articles you want to mark as deprecated

3. Click on the ••• more at the top and select Deprecate

4. Type in the Deprecation message in the field below (Optional)

5. Click "Save"