You can move a category or subcategory accross workspaces. All the content (Subcategories and articles) inside the category is moved when you perform the "Move to" operation.

How will you move a category?

Method 1: Using drag and drop

You can move any category or subcategory by dragging and dropping them to the desired location.

33_Screenshot-Reorder_category_Drag_and_drop

You cannot move the root-level category into its own subcategory.

Method 2: From the category manager

From the category manager, you can move a category within or across workspaces.

  1. From the Knowledge base portal, go to Documentation

  2. Hover over the desired category or subcategory in the left navigation pane, and the More (•••) icon appears next to the category or subcategory

  3. Click More (•••) → Move to, and Move article window appears

35_ScreenGIF-New_Moving_category-Method_2

  • Workspace: Select the desired workspaces from the dropdown. Click Reset to assign it under the main workspace

  • Category: Select the existing category from the selected workspace. Click Reset to assign it under the Root category

Security restrictions will be applied based on the destination workspaces / categories.

Once done, click Move.


Method 3: Using the Index preview

  1. From the Knowledge base portal, go to Documentation

  2. Navigate to the previous higher level of the subcategory you want to move

  3. Hover over the desired subcategory, and the More (•••) icon appears next to the subcategory

  4. Click More (•••) → Move to and follow the same procedure

37_ScreenGIF-Moving_category-Method_3


Frequently asked questions (FAQ)

1. How do I move a category across workspace?

Yes you can move a category across workspace. From the category manager, you can move a category within or across workspaces. Hover to your desired category and click Move to.
Also, using the index preview, you can move the categories across workspace.

2. Does moving the category will move its subcategories or articles?

Moving the category, will also move its subcategories and its articles to your desired location.