Adding a new project workspace

Depending on the subscription plan, you can add a certain number of new workspaces for your project.

Adding a new project workspace

1. From the Knowledge base portal, go to Settings → Localization & Workspace → Localization & Versions
2. Click the New workspace button on the top right

3. An Add new workspace blade appears (the different parameters explained in the next segment)
4. After you've added all the details, click on Add at the bottom right

Add new workspace

1. Name

Type in the name of your new workspace (Maximum 30 characters long). The term can be in your preferred language.

2. Slug URL

Type in your custom URL slug in your preferred language. You can also change the slug later.

3. Workspace status

You can select the status of your new workspace as beta, public, or deprecated. However, the Main workspace should be public and cannot be deprecated.

4. Base workspace

a. Clone existing workspace (Select an existing workspace)

If you choose Select an existing workspace, select all or specific categories(optional) you want to copy from the base workspace.

The articles from the selected categories are copied onto the new workspace you create. This is optional; if no choice is made, the project automatically copies all articles.

b. Fresh workspace

But if you want a fresh new workspace with no categories or articles, choose the Start a fresh workspace option.

Home page themes

• When you create a new workspace with the Start a fresh workspace option, the Default theme is configured for the home page across all the languages in the new workspace.

For example, you are creating a new workspace, "Version 6," with the Start a fresh workspace option, and the languages available are English, Arabic, and Chinese. The English, Arabic, and Chinese home page theme are configured with the Default theme.

• When you create a new workspace with the Select an existing workspace option, the selected workspace's respective language(s) theme is configured for the language(s) in the new workspace. If you add any new language(s), the Default theme is configured for the new language(s) home page.

For example, you are creating a new workspace "v2.0" with existing workspace "v1.0" as the base workspace and French, English, and German are the languages available in the existing workspace "v1.0". If you add Arabian language in the window, the home page of Arabian language is configured with the Default theme. The theme of the French, English, and German languages in the new workspace "v2.0" is the same as the theme of the respective languages.

5. Languages

The default language would be English. To add more languages, click on New language, select the required languages from the list, and click on Apply
To choose the default language:
Click ••• icon next to the preferred language → Set as default

Reorder workspaces

You can reorder the different workspaces of your project as you wish. Your order is displayed to your reader when they click the select workspace dropdown in your Knowledge base.

1. From the Knowledge base portal, go to Settings → Localization & Workspaces and the Localization & Workspaces tab is the default selection
2. You can find the list of workspaces added to your project
3. On the left of each workspace, you can find the Reorder icon
4. Click on it, hold, drag, and drop the workspace vertically to place it in the position you prefer
5. The workspace order is reflected in the Knowledge base portal and the Knowledge base site for Team account. For Reader, the workspace order is reflected only in the Knowledge base site

Public workspace(s) as a menu

There are two version(s) display options in your Knowledge base site.

1. Workspaces as a dropdown (default)

This type of workspace display is the default setting in your knowledge base. This workspace dropdown can be seen on the top bar between the search and home button.

To access the version display setting, go to

Settings → Knowledge base portal → Localization & Workspaces → Localization & Workspaces (tab) → Display public workspace(s) as a menu (toggle) → Off

2. Workspace as a menu

The public workspace(s) can be displayed as a menu below the top bar on your knowledge base site.

To access the workspace display setting, go to

Settings → Knowledge base portal → Localization & Workspaces → Localization & Workspaces (tab) → Display public workspace(s) as a menu (toggle) → On