Team accounts can add tags to the Document360 project to use within the project for articles, category pages, and files. Previously, Document360 had exclusive and separate tags for articles and Drive files. Now, the tags available in the library can be used across the project.

Adding tags to the library

There are four methods to add tags to your project's Tag library.

• Method 1: From the ''Manage tags" overview page
• Method 2: From the Documentation editor article settings
• Method 3: Adding tags to the Drive files
• Method 4: Adding tags to the articles in 'All articles'

Method 1: From the ''Manage tags" overview page

1. From the Knowledge base portal, go to Documentation -> Content tools -> Tags

2. In the Manage tags overview page, click the Create tag button at the top-right

3. Enter the Tag name and Description

4. Select the group with which you want to associate the tag (the individual tag is the default selection)

5. Click on the Create button to add it to your project's tag library

Method 2: From the Documentation editor article settings

1. From the documentation editor, click on the ••• more options

2. Select Tags, and the Article settings blade appears

3. Add the desired Tags and click Save

Method 3: Adding tags to the Drive files

1. Navigate to the Drive and click on the desired file name

2. Click on the ••• More option next to the file, and select the Add tags option
   (or)
   Click on the ••• More option and select "View details"

3. In the File details blade, the Tags field is available in the below

4. From the dropdown, you can select from the existing tags

5. After adding the desired tags, click on the Update button

Method 4: Adding tags to the articles in 'All articles'

1. From the Knowledge base portal, go to Documentation -> All articles

2. Select the desired one or more articles from the list

3. Click on the ••• more options, and select Create tags

4. From the dropdown, you can add your desired tags

Tag specifics

Tag requisites