• 10 Mar 2022
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Article Summary

GoSquared is a platform that will help you turn your visitors into your loyal customers with a suite of products to connect with your customers.

The integrated suite of products that come with GoSquared are

  • Analytics
  • Live chat
  • Automation
  • Customer Data Hub

The Now dashboard and the Trend dashboard are other two features that give you real-time insights and historical insights on your site performance respectively. Click here to know more about GoSquared.

Document360 + GoSquared

Document360 allows seamless integration with GoSquared. Follow the below simple steps to integrate GoSquared with Document360 easily.


  1. From the Document360 portal, go to Settings→ Knowledge base site→ Integrations
  2. Click the Add new integration button at the top right, and this opens an Integration setup panel
  3. Select GoSquared from the list of integrations available in the blade window


  1. Add a Description and enter the GoSquared Project Token
What is GoSquared Project Token?

GoSquared Project Token is a code that you can get from the GoSquared, and you use it for Document360 + GoSquared integration in the Document360 Knowledge base portal.

  1. Enable the Status toggle bar and Click Add button at the bottom

If required, you can add advanced insertion rules to your GoSquared integration using the advanced insertion rules option in the integration panel.

How to get the GoSquared Token

  1. Register and create a free account in GoSquared

  2. Login after you registered your GoSquared account

  3. Navigate into your project dashboard in GoSquared and Click current projectGeneral

  4. Copy the GoSquared code snippet from the General page


  _gs('set', 'anonymizeIP', true);
  1. The snippet will look like the above code. Now you can get the GSN code from the above snippet

Existing customers can also follow the same steps.

After you complete the GoSquared integration with Document360 knowledge base, open your GoSquared account interface to view the analytic reports, chatbox, and you can prompt users based on the behavioural data.

Why should you integrate GoSquared?

With GoSquared, you can engage with customers using multi-channel messaging, live chat for converting, and web analytics.

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