In Document360, you can add multiple languages to a single project version, and you can also have a language-specific Knowledge base.

Available languages

Expand the accordion below to view the available languages for localization using the Document360 machine translation

Languages

-> Afrikaans [af]

→ Arabic [ar]

→ Arabic (Egypt) [ar-eg]

→ Chinese [zh]

→ Chinese (Simplified, People's Republic of China) [zh-cn]

→ Chinese (Traditional) [zh-hant]

→ Chinese (Traditional, Taiwan) [zh-tw]

→ Czech [cs]

→ Danish [da]

→ Dutch [nl]

→ English [en]

→ English (UK) [en-gb]

→ English (US) [en-us]

→ Estonian [et]

->Fijian [fj]

→ Filipino [fil]

→ Finnish [fi]

→ French [fr]

→ French (Canada) [fr-ca]

→ Georgian [ka]

→ German [de]

→ Greek [el]

→ Hebrew [he]

-> Hungarian [hu]

→ Icelandic [is]

→ Indonesian [id]

→ Italian [it]

→ Japanese [ja]

→ Korean [ko]

→ Latvian [lv]

→ Lithuanian[lt]

→ Malagasy[mg]

→ Mongolian[mn]

→ Norwegian [no]

→ Polish [pl]

→ Portuguese [pt]

→ Portuguese (Brazil) [pt-br]

→ Romanian [ro]

→ Russian [ru]

→ Slovakian [sk]

-> Slovenian[sl]

→ Spanish [es]

→ Spanish (Mexico) [es-mx]

→ Swedish [sv]

→ Thai [th]

→ Turkish [tr]

→ Ukrainian [uk]

→ Vietnamese [vi]

Adding multiple languages to a single version

  • From the Knowledge base portal, go to Settings -> Knowledge base portal -> Localization & Workspaces
  • In the Localization & Workspaces tab, you can find the list of versions available in the project
  • There are two ways to add a new language to the project version

Method 1

  1. Click Edit (🖉) on the right, and the Edit workspace blade appears

  2. Click the New language dropdown, and a list of languages appears

  3. Enter the desired language or keyword in the Filter languages field, and the result is populated.

  4. Select the checkbox for the desired language(s) and click Apply

  5. Once done, click Update at the bottom of the blade

You can also use More options (•••) adjacent to the language
  • Enable right to left: Most languages are written from left to right. However, there are a handful of languages written in the opposite direction. By enabling this, article content in the HTML editor and reader view (Knowledge base site) would start on the right and end on the left

  • Hide: Hides the language from the knowledge base. Hidden languages are indicated by strikethrough in the Knowledge base portal for reference

  • Delete: Delete the language from the selected list

1_Screenvideo-Editing_Lang_Method_1.gif

Method 2

  1. Click the Add new language(🌐) adjacent to the Edit (🖉) icon

  2. Select the check box for the desired language(s) and click Add

  3. Enter the desired language or keyword in the Filter languages field, and the result is populated.

  4. All the categories and articles from your default language are available in the new language(s). But these articles and categories have to be manually translated, using machine translation (HTML editor only) or with extensions like Crowdin

2_Screenvideo-Adding_Languages_Method_2.gif

Frequently Asked Questions (FAQ)

How many languages does Document360 support?

Document360 supports a total of 39 languages for localization.
In Enterprise, you are provided with one default language and a another preferred language. You need to purchase for additional languages.
Whereas, in other plans, you will be provided with one default language of your preferred choice.

To know more, visit pricing plans.


How do I hide a language in a version?

  1. Go to Settings → Knowledge base portal → Localization & Workspaces

  2. You can find a list of versions available in the project

  3. Click Edit (🖉), and the Edit version blade window appears

  4. Click ••• (More) next to your desired language, and you can find the Hide option

  5. Click Hide → Update

You cannot hide the default language.


How do I delete a language in a version?

  1. Go to Settings → Knowledge base portal → Localization & Workspaces

  2. You can find a list of versions available in the project

  3. Click Edit (🖉), and the Edit version blade window appears

  4. Click ••• (More) next to your desired language, and you can find the delete option

  5. Click Delete → Yes in the confirmation popup, then click Update

You cannot delete the default language.