Plans supporting the use of Drive
Professional | Business | Enterprise |
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File dependency indicates the number of instances a particular file has been added/attached to articles/category pages in the knowledge base. It also provides comprehensive information regarding the areas where the file is associated with content reuse elements such as templates, snippets, favicons, KB customization, and more. Team accounts can now view the information about individual file dependencies on the Drive. This feature comes in quite handy when deciding on file deletions.
Viewing the file dependencies
Navigate to the Drive ( ) icon in the Knowledge base portal.
Browse through the folders to locate the intended file.
In the Dependencies column, click on the number (e.g., 6) displayed next to the file. This number represents the count of related areas with dependencies.
Upon clicking the number, the File dependencies panel will appear. This panel provides information about the file's associations in various areas, such as Articles, KB Customization, and Content Reuse.
In Articles, expand the listed articles to view details such as the article status, article version, Open site () icon, team account, and date.
In KB Customization, the homepage details associated with the file will be displayed.
In Content reuse, expand the desired content tool, and you can view the languages and the content reuse (variable, snippet, glossary) name.
Filtering file dependencies
Navigate to the Drive in the Knowledge base portal.
Browse through the folders to locate the intended file.
Click the Filter () in the top right corner.
Expand the Dependencies tab and choose the necessary option to filter the files based on filtering options.
Click Apply to view your desired results.
Managing Files with Dependencies
In Document360 Drive, you can easily manage files with and without dependencies. This feature helps you clean up unused files without affecting articles or causing broken links. You can safely delete unused files, ensuring you don't disrupt existing content.
Files with Dependencies: If a file has dependencies, the "Dependencies" field will show the number of dependencies.
Files without Dependencies: If a file has no dependencies, the "Dependencies" field will be indicated by a '-'.