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Adding a new project workspace
Each project can have a specific number of workspaces based on the subscription plan.Subscription plans and Workspace
Subscription Plan Knowledge base workspace Free 1 Standard 1 Business 1 Enterprise 1 Enterprise Plus 1
To purchase more workspaces, see workspace addon article.
Adding a new project workspace
- From the Knowledge base portal, go to Settings → Knowledge base portal → Localization & workspace → Localization & workspace
- Click the New workspace button on the top right
- An Add new workspace blade window appears (the different parameters explained in the next segment)
- After adding all the details, click on Add at the bottom right
Add new workspace
- Name - Type in the name of your new workspace. The name can be in your preferred language
- Slug URL – Type your custom URL slug in your preferred language. You can also change the slug later
- Workspace status – You can select the status of your new workspace as beta, public or deprecated. However, the Main workspace should be public and cannot be deprecated
When you visit the Knowledge base portal or Knowledge base site, the workspace you have set as the main workspace appears at the first instance, irrespective of the workspace order.
- Base workspace – You have two options in this section.
- Start a fresh workspace: Choose this option to create a new workspace with no categories or articles
- Select an existing workspace: Choose this option to create a new workspace with some or all categories from an existing workspace. Only selecting this option is enough to select all the categories from an existing workspace. If you wish to select only some categories from the existing version, select the desired categories from the Choose categories.
Home page themes
- When you create a new workspace with the Start a fresh workspace option, the Default theme is configured for the home page across all the languages in the new workspace.
For example, you are creating a new workspace, "Workspace 6" with the Start a fresh workspace option. The languages available are English, Arabic, and Chinese. The home page theme of English, Arabic, and Chinese are configured with the Default theme.
- When you create a new workspace with the Select an existing workspace option, the selected workspace's respective language(s) theme is configured for the language(s) in the new workspace. If you add any new language(s), the Default theme is configured for the new language(s) home page.
For example, you are creating a new workspace "v2.0" with existing workspace "v1.0" as the base workspace and French, English, and German are the languages available in the existing workspace "v1.0". If you add Arabian language in the window, the home page of Arabian language is configured with the Default theme. The theme of the French, English, and German in the new workspace "v2.0" is configured as the respective languages' theme.
- Languages – To add more languages, click on Add new language, select the required languages from the list and click on Apply. By default, English is set as the default language.
To choose the default language:- Click ••• icon next to the preferred language
- Select Set as default
Change 'Default language'
You can edit the default language option after the workspace is created.
- From the Knowledge base portal, go to Settings → Knowledge base portal → Localization & workspace → Localization & workspace
- Click on the Edit icon next to the desired workspace
- Click ••• icon next to the preferred language
- Select Set as default