Accessing 'All articles' filters

1. From the Knowledge base portal, go to Documentation and click on the All articles at the top-left of the page
2. The 'All articles' overview page appears
3. Navigate to the different versions and languages available in your project using the respective dropdown at the top
4. Use the basic filters or custom filter to narrow down the results
5. The applied filters can be viewed at the top of the window

6. Continue to the bulk action by clicking on the options available at the top (Publish, hide, move, etc.)

a. Status

• All - All the articles, irrespective of the status
• Published - Articles with Published status
• New article - Articles with New article status
• Draft - Articles with Draft status
• Broken links - Articles which has broken links based on the recent 'Link validation'
• Deprecated - Articles that are marked as 'Deprecated' in the Knowledge base

b. Review reminder

You can filter the article with review reminders into two sub-types.

• All - All the articles, irrespective of the status
• Fresh - Articles without Needs review status
• Stale - Articles with Needs review status

c. Starred

• All - .All the articles, irrespective of the starred status
• Starred - Articles with Starred status
• Not starred - Articles without Starred status

d. Visibility

You can filter the article based on its visibility status.

• All - All the articles, irrespective of the visibility status
• Visible - All articles in the selected version/language except hidden article(s)
• Hidden - All hidden articles (articles with strikethrough indication)

e. Contributor

You can search for individual contributors using the search bar and select one or more contributors from the list. The contributors are all Team accounts in the project. The default selection is "All".

f. Category

You can filter the articles based on the category or subcategory (visible when you expand the root-level category). You can choose one or more categories using this filter.

g. Date

You can filter the articles based on their last 'Updated date'. All the articles in Published, New, and Deprecated status appears here.
You can select from the preset time intervals or add custom dates. Once you choose the date for the specified time period (For example, Jun 28, 2022 to Jun 28, 2023) appears next to the selection.

• All
• 7 days
• 30 days
• 3 months
• 1 year
• Custom date

h. Tags

You can search for individual tags using the search bar and select one or more tags from the list. The default selection is all tags and none(artices with no tag association).

Custom filter

You can save a custom filter in All articles that you can reuse.

For example, you can create a custom filter for your documentation team members with a specific date range and status indicator.

The saved custom filters can be accessed using the expand arrow to the right of the 'Filter' button.

Saving a custom filter

1. From the Knowledge base portal, go to Documentation and click on the All articles at the top-left of the page
2. The 'All articles' overview page appears
3. Select the filters and click on the Apply button
4. The applied filters are visible at the top of the list; click on the Save filter option

5. Now, in the popup, add a name for your new filter (Maximum 30 characters)
6. Turn on the Share filter to team members toggle if you want the filter to be available for other team accounts (If the toggle is not enabled, the custom filter can be used only by you)
7. Click the Save button

You can delete the custom filter by clicking on the Delete (Trash bin) icon visible when you hover your mouse pointer over the custom filter. The delete action is irreversible.

Clear filters

• To remove all applied filters click Clear all on the above (or) the Clear button in the filters dropdown on the top-right
• To remove individual filters click on the x next to the applied filters visible above the article list section