Plans supporting the integration of third party tools in knowledge base site

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Zoho PageSense is a conversion optimization and personalization platform that helps you optimize your website, personalize pages to suit your target audience, and boost the overall conversion rate.

With Zoho PageSense, you can do a lot of tracking, analysis, optimization, and personalization to your platform.

How will you integrate Document360 and Zoho PageSense?

  1. From the Knowledge base portal, go to Settings > Knowledge base site > Integrations.

  2. Select Zoho PageSense from the list of integrations and click Add.

  3. The Add new integration panel will appear.

  4. Add a  Description  and enter the Zoho PageSense ID.

    NOTE

    What is Zoho PageSense ID?
    The Zoho PageSense ID is a code you get from the Zoho PageSense Interface application for Document360 and Zoho PageSense Integration in the Document360 Knowledge base portal.

  1. If required, you can use the Code inclusion/exclusion conditions feature to insert the code based on certain conditions such as the IP address, Workspace, and Language.

  2. Once done, click Add.

1_Screengif-Integrating_Document360_and_Zoho_PageSense


How do I get the Zoho PageSense ID?

  1. Register an account in Zoho PageSense and sign in.

  2. Create a Project.

  3. On the Project Dashboard, click on Snippet from the top bar.

  4. In the Snippet page, click on the Synchronous tab and copy the Zoho PageSense ID from the snippet.

2_Screenshot-Getting_Zoho_PageSense_ID

After completing the Zoho PageSense integration in your Document360 knowledge base, you can open your Zoho PageSense account interface to view site analytics and performance. Zoho Pagesense allows you to  track, test, analyze, and optimize to improve your product for better conversion.

NOTE

Why should I integrate Zoho PageSense?

You can integrate Zoho PageSense to get a one-step solution for Complete Conversion Rate Optimization (CRO) to work with different types of experiments like heatmaps, A/B testing, form analytics, and session recording.