Document360 is a powerful tool that allows users to store and manage files in a centralized cloud-based repository. It also has two basic editors, one of which is a markdown editor that can be used to format lists, headers, images, videos and links. Attachments can be accessed from the Article Settings menu where users can enable or disable them and choose their position in the knowledge base.
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There are two ways to include File in Article:
Adding files
Attaching files
Adding Files to Articles
Adding a file to an Article adds it directly to the body of the article instead of attaching it as a download.
To add a file to the body of your article, it must first be uploaded to the Drive.
To add a file to an article
On the Markdown toolbar, select Insert File.
Select the file in the Drive that you wish to insert
Click Insert.
File Display
A PDF file will display a preview of the file and options to download or print. A Word, Powerpoint or Zip file will display as a download link only.
Attaching Files to Articles
Attach a File to an article instead of adding it directly to the article body. In the Project Settings menu, you can choose to display attached files on the right of the article or at the bottom of the article.
To attach a file to your article, it must first be uploaded to the Drive.
To attach a file to an article
Open the Article Settings menu on the top right of the text editor.
Open the Attachments menu.
Click Attach File and choose your desired file.
Click Save.
File Order
If you attach more than one file to an article, you may arrange the order in which they will display by dragging and dropping the file names in the Attachments menu.
A file is a small unit in a system where the data is summarized. File types supported by Document360 are
Image Files
Microsoft PowerPoint PPT
Microsoft Word Docs
PDF
Zip
An article is a written composition in prose on a specific topic in your documentation. In Document360, you can add an article that can define a split piece of information in the documentation.
An article is a written composition in prose on a specific topic in your documentation. In Document360, you can add an article that can define a split piece of information in the documentation.
A markdown editor is an easy lightweight text-to-HTML conversion tool that you can use to format lists, header and importantly you can also use it to add images, videos, and links. Document360 has a powerful markdown editor as one of its two basic editors.
Drive in Document360 is a centralized cloud-based storage repository that lets customers store and manage all files. If you have already used any of the other tools such as Google Drive or OneDrive, getting used to all functions in Document360 Drive would be easy.
A file is a small unit in a system where the data is summarized. File types supported by Document360 are
Image Files
Microsoft PowerPoint PPT
Microsoft Word Docs
PDF
Zip
Attachments in Document360 can be accessed from Article settings. You could enable or disable the attachments and can also choose the position to display it in the knowledge base.
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