Plans supporting single sign on (SSO)
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The Sign out idle SSO team account feature is designed to enhance security within Document360 projects by automatically logging out Single Sign-On (SSO) team accounts are idle. A team account is considered to be idle when the account has not performed any action inside the Knowledge base portal for a predefined time interval. This proactive measure mitigates the risk of unauthorized access and ensures the confidentiality of sensitive information. This setting is applicable only for SAML and OpenID configurations.
Key Benefits:
• Enhanced Security: Prevent unauthorized access to your project by automatically logging out idle SSO team accounts.
• Effortless Management: Streamline account management by setting idle timeout durations tailored to your project's needs.
How to enable the 'Sign out idle SSO team account' option?
You can enable the Sign out idle SSO team account option on the SSO settings page.
From the Knowledge base portal, navigate to Settings > Users & Security > SAML/OpenID.
Click the Edit () icon which appears when you hover over an existing SSO configuration.
Navigate to the More settings tab in the SSO configuration panel.
Turn ON the Sign out idle SSO team account toggle.
Enter the desired idle timeout duration in the Timeout duration field in the hours:minutes format.
Once you have made changes, click Save.
NOTE
This setting is applicable only for SSO team accounts. Document360 team accounts will not get affected.
FAQs
What happens if a user is logged out due to inactivity?
Idle SSO team accounts will be required to log in again to access the Knowledge Base portal.
Is there a default idle timeout duration?
Yes, the default duration is 2 hours, but it can be adjusted to suit your project's requirements.