Document360 automatically backs up your projects everyday at 00:00 UTC. However, you can manually backup your project at any point in time.
Depending on your selected subscription plan, backups will be saved for:
- 1 day - Standard plan
- 30 days - Business plan
- 90 days - Enterprise plan
For more information, view our subscription plans.
You can also restore your project to a previous state from any available backup. You can restore the entire project, or an individual part of your knowledge base because each backup includes copies of:
- Settings
- Home page
- Documentation
- Drive
For example, if a team member accidentally deletes a category from your documentation, you can restore just your documentation from the most recent backup.
Creating a manual backup
- In Settings, click Backup and Restore.
- Enter a practical name.
- Click Backup.
When the backup is complete, it will be added to the backup log.
To restore from a backup
- In Settings, click Backup and Restore.
- On the desired backup, click Restore Option.
- From the restore options drop down, select:
- Settings: Restores only the settings of your project (custom roles, permissions, project configurations, etc) as they were when the backup was created.
- Home page: Restores only the home page of your project (styles, section layout, content, etc) as it was when the backup was created.
- Documentation: Restores only the documentation of your project (all articles, categories, and sub-categories) as they were when the backup was created.
- Drive: Restores only the files within the Drive at the time the backup was created.
- Entire Project: Restores the entire project (settings, home page, documentation, and files) as it was when the backup was created.
- On the confirmation modal, click Yes.
- The restore process will run in the background. When complete, a Backup Restored message will be shown.