Plans supporting content reuse
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Creating article templates
In Document360, you can create or save and use any article as a template for future articles. When creating a new article, the template will import all the properties and predefined formatting.
Navigate to Documentation () in the Knowledge base portal.
Hover over the desired category, click on the More (•••) > Add article > From template.
The Article from template panel will appear.
Choose a template from the list, and you can preview the template content on the right-side pane.
Type the intended name and choose the category for the article.
Once done, click Create.
Your article will be added to the respective category/subcategory with a new Article status Indicator (light-blue dot) to show that it is a New article.
NOTE
Suppose you want to add, manage, or change any existing template. In that case, you can navigate to the Templates overview page by clicking on the Go to manage templates above the list of templates in the Article from template panel.
For more information, read the article on Templates.
FAQ(s)
What happens after I create a new article from a template?
Your article will be added to the respective category/subcategory with a New article status indicator (light-blue dot).