Notification mapping

Article visibility changed

Notifies users when the visibility settings of an article are altered, affecting who can see it.

Article settings updated

Alerts when the settings of an article are modified, ensuring the article is configured correctly.

Article slug updated

Signals when the URL-friendly name (slug) of an article is changed, impacting how it is accessed.

Article title updated

Notifies users when the title of an article is changed, ensuring the title reflects the content.

Article published

Alerts users when an article is published, making it available for readers.

Article created

Signals when a new article is created, allowing users to start adding content.

Article renamed

Notifies users when an article is renamed, reflecting changes in its title.

Article deleted

Alerts when an article is deleted, indicating it is no longer available.

Article forked

Alerts when an article is forked, creating a new version based on the original.

Article version deleted

Notifies users when a specific version of an article is deleted, affecting version history.

Bulk delete article versions

Alerts when multiple article versions are deleted at once, streamlining version management.

Updated translation status

Signals when the status of an article's translation is updated, ensuring accurate localization.

Articles reordered

Notifies users when the order of articles is changed, affecting how they are displayed.

Article contributors updated

Alerts when the contributors for an article are modified, ensuring accurate credit.

Article workflow status updated

Signals when the status of an article’s workflow is changed, affecting its review process.

Article workflow due date updated

Notifies users when the due date for an article’s workflow is modified, keeping deadlines clear.

Article workflow assignee updated

Alerts when the person assigned to an article’s workflow changes, ensuring proper accountability.

Category created

Signals when a new category is created, helping organize articles effectively.

Category type updated

Notifies users when the type of a category is changed, affecting how articles are classified.

Category settings updated

Alerts when settings for a category are modified, ensuring proper organization and visibility.

Category slug changed

Signals when the URL-friendly name (slug) of a category is altered, impacting how it is accessed.

Category contributors updated

Notifies users when contributors for a category are changed, ensuring proper credit is given.

Category deleted

Alerts when a category is deleted, indicating that it and its articles are no longer available.

Category renamed

Signals when a category is renamed, reflecting changes in its title.

Categories reordered

Notifies users when the order of categories is changed, affecting their display in the interface.

Category published

Alerts when a category is published, making it available for use with articles.

Category forked

Signals when a category is forked, creating a new version based on the original category.

Category version deleted

Notifies users when a specific version of a category is deleted, affecting version history.

Bulk delete category versions

Alerts when multiple category versions are deleted at once, streamlining version management.

Category workflow status updated

Signals when the status of a category's workflow is changed, impacting its review process.

Category workflow due date updated

Notifies users when the due date for a category’s workflow is modified, keeping deadlines clear.

Category workflow assignee updated

Alerts when the person assigned to a category's workflow changes, ensuring proper accountability.

Category visibility changed

Notifies users when the visibility settings of a category are altered, affecting who can see it.

Article review reminder status updated

Signals when the status of an article review reminder is updated, ensuring reviews are tracked.

Article pushed to Crowdin

Alerts users when an article is sent to Crowdin extension for translation, facilitating localization efforts.

Categories/Articles restored

Notifies users when categories or articles are restored from deletion, making them available again.

Categories/Articles permanently deleted

Signals when categories or articles are permanently deleted, indicating they are no longer retrievable.

Recycle bin emptied

Alerts users when the recycle bin is cleared, permanently removing all deleted items.

Shared article created

Notifies users when a shared article is created, allowing collaboration on content.

Clone article created

Signals when a clone of an article is created, enabling users to duplicate and modify content easily.

Removed reference article

Alerts users when a reference article is removed, indicating changes in linked content.

Multiple shared articles created

Notifies users when several shared articles are created at once, enhancing collaboration.

Article publish later canceled

Signals when a previously scheduled article publish is canceled, affecting its availability.

Article scheduled for publish

Alerts users when an article is scheduled for future publishing, ensuring timely releases.

Share link deleted

Notifies users when a private share link for an article is deleted, impacting access for collaborators.

Share link generated

Signals when a new private share link for an article is created, facilitating collaboration on content.

Folder added

Notifies users when a new folder is created, keeping the team updated on resource organization.

Folder renamed

Alerts users when a folder's name is changed, helping them locate files easily.

Folder deleted

Notifies users when a folder is deleted, so they understand changes in organization.

File(s) added

Alerts users when new files are added, keeping them informed about available resources.

File(s) updated

Notifies users when existing files are changed, important for tracking updates.

File(s) deleted

Alerts users when files are removed, ensuring they know about missing resources.

Workspace updated

Notifies users when changes are made to the settings or details of a workspace, keeping everyone informed.

Workspace deleted

Alerts users when a workspace is deleted, indicating it is no longer available for use.

Workspace created

Signals when a new workspace is created, providing a new area for organizing projects and content.

Workspace display order changed

Notifies users when the order of workspaces in the interface is changed, affecting how they are organized visually.

Plan tier changed

Alerts users when the subscription plan for a workspace is upgraded or downgraded, affecting features and limits.

Payment details updated

Signals when the payment information for a workspace is updated, ensuring billing is accurate.

Project general settings updated

Notifies users when general settings for a project within a workspace are changed, ensuring proper configuration.

Backup created

Alerts users when a backup of the workspace is created, allowing for data recovery if needed.

Backup restored

Signals when a backup of the workspace is restored, recovering previous data and settings.

Notification channel deleted

Notifies users when a notification channel is deleted, affecting how updates are communicated.

Notification channel created

Alerts users when a new notification channel is created, providing a way to receive updates and alerts.

Notification channel updated

Signals when an existing notification channel is modified, ensuring communication preferences are current.

Addons purchased

Notifies users when additional features or addons are purchased for a workspace, enhancing functionality.

Subscription created

Alerts users when a new subscription is created for a workspace, enabling access to services and features.

API token added

Signals when a new API token is added, allowing for secure access to workspace resources through integrations.

API token deleted

Notifies users when an API token is deleted, removing access for integrations linked to that token.

Extension token generated

Alerts users when an extension token is created, enabling additional functionality or integrations.

Extension token deleted

Signals when an extension token is deleted, affecting the associated features or integrations.

Crowdin token added

Notifies users when a Crowdin token is added, facilitating translation and localization processes.

Crowdin token deleted

Alerts users when a Crowdin token is removed, affecting translation access and capabilities.

Display workspaces as menu

Signals when the workspaces are set to be displayed in a menu format, enhancing navigation and organization.

Site design settings updated

Notifies users when the design settings of the site are changed, affecting its appearance and layout.

Custom JavaScript updated

Alerts users when custom JavaScript code is updated, allowing for enhanced site functionality.

Custom CSS updated

Signals when custom CSS styles are updated, changing the visual presentation of the site.

Article settings updated

Notifies users when settings related to articles are changed, impacting how content is displayed.

Project sub-domain updated

Alerts users when the sub-domain for the project is updated, changing the website’s URL structure.

Integration created

Signals when a new integration is established with another service, enhancing capabilities.

Integration deleted

Notifies users when an integration is removed, stopping data sharing with that service.

Integration updated

Alerts users when an existing integration is modified, ensuring connections remain effective.

Home page builder restored

Notifies users when the home page builder is restored to a previous version, allowing for revisions.

Home page builder settings updated

Signals when settings for the home page builder are updated, affecting layout and content display.

Robots.txt updated

Alerts users when the robots.txt file is updated, impacting how search engines crawl the site.

Site domain updated

Notifies users when the main domain of the site is changed, affecting the site's accessibility.

Cookie consent enabled

Signals when cookie consent is enabled, indicating compliance with privacy regulations.

Cookie consent disabled

Notifies users when cookie consent is turned off, impacting user privacy preferences.

Cookie consent updated

Alerts users when cookie consent settings are modified, changing user consent options.

Smart bar added

Notifies users when a smart bar is added to the site, providing quick access to features.

Smart bar updated

Signals when the smart bar's settings or content are updated, improving user interaction.

Smart bar enabled

Alerts users when the smart bar is enabled, making it visible on the site for user access.

Smart bar disabled

Notifies users when the smart bar is turned off, removing it from the site view.

Smart bar deleted

Signals when the smart bar is permanently removed, discontinuing its functionality.

Ticket deflector deleted

Alerts users when a ticket deflector feature is deleted, impacting support request management.

Ticket deflector added

Notifies users when a new ticket deflector is added, helping to manage support queries effectively.

Ticket deflector updated

Signals when an existing ticket deflector is modified, ensuring it works as intended.

Ticket deflector helpdesk added

Notifies users when a helpdesk is added to the ticket deflector, providing users with support options.

Ticket deflector helpdesk updated

Alerts users when the helpdesk settings in the ticket deflector are updated for better support.

Ticket deflector helpdesk deleted

Notifies users when a helpdesk is removed from the ticket deflector, changing support options.

Article redirection rule added

Signals when a new article redirection rule is created, guiding users to the correct content.

Article redirect rule updated

Alerts users when an existing article redirect rule is modified, ensuring proper content navigation.

Article redirection rule(s) deleted

Notifies users when article redirection rules are deleted, potentially affecting content access.

Redirect rule(s) exported to CSV

Signals when redirect rules are exported to a CSV file, allowing for data analysis or backup.

Redirect rules import requested

Notifies users when a request is made to import redirect rules, updating site navigation.

Meta description generated

Alerts users when a meta description for articles is generated, improving SEO visibility.

Meta details updated

Signals when meta details for articles are updated, enhancing search engine optimization.

Knowledge base builder updated

Notifies users when updates are made to the knowledge base builder, affecting content creation tools.

Knowledge base builder published

Alerts users when the knowledge base builder is published, making it available for users.

Read receipt rule created

Notifies users when a read receipt rule is created, tracking when articles are viewed.

Read receipt rule updated

Signals when an existing read receipt rule is modified, adjusting tracking settings.

Read receipt rule deleted

Alerts users when a read receipt rule is deleted, ceasing tracking of article views.

Knowledge base widget settings updated

Notifies users when the settings for the knowledge base widget are changed, affecting its behavior.

URL mapping created

Alerts users when a new URL mapping is created, enabling specific links to direct to content correctly.

URL mapping updated

Signals when an existing URL mapping is modified, ensuring links direct users to the intended content.

URL mapping deleted

Notifies users when a URL mapping is removed, which may affect how certain links function.

Knowledge base widget settings deleted

Alerts users when the settings for the knowledge base widget are deleted, stopping its functionality.

Knowledge base widget settings created

Notifies users when new settings for the knowledge base widget are established, enabling its use.

Site visibility changed

Notifies when the visibility settings of the site are altered, affecting who can access the site.

Role added

Signals when a new user role is created, allowing for better management of user permissions.

Role updated

Alerts users when an existing role's permissions are modified, ensuring up-to-date access control.

Role deleted

Notifies when a user role is removed, indicating changes in the available roles for users.

Security group added

Alerts when a new security group is created, enabling better organization of users and permissions.

Security group updated

Notifies users when an existing security group's settings are changed, ensuring current access control.

Security group deleted

Signals when a security group is removed, clarifying the organization of user permissions.

Content access added

Notifies when new permissions for accessing specific content are granted, enhancing content security.

Site access added

Alerts users when access to the site is granted to new users or groups, facilitating collaboration.

Content access updated

Notifies users when existing content access permissions are modified, keeping access controls current.

Site access updated

Alerts when site access permissions are changed for users or groups, ensuring proper access management.

Content access removed

Signals when permissions to access specific content are revoked, helping maintain content security.

Site access removed

Notifies users when site access is revoked for users or groups, ensuring security and control.

Team account added

Alerts when a new team account is created, facilitating collaborative work within the organization.

Team account updated

Notifies users when changes are made to an existing team account, ensuring accurate team management.

Team account deleted

Signals when a team account is removed, clarifying available team structures.

IP restrictions updated

Notifies users when the IP address restrictions are modified, enhancing site security.

IP restriction added

Alerts when a new IP restriction is added, controlling which IPs can access the site.

IP restriction deleted

Signals when an IP restriction is removed, indicating a change in access control for specific IPs.

Self sign-up settings updated

Notifies users when the settings for self-sign-up are changed, affecting how users register.

Import readers requested

Signals when a request to import new readers is made, helping manage reader access.

Import team account requested

Alerts when a request to import team accounts is initiated, facilitating user management.

Export team account(s) to CSV

Notifies users when team account data is exported to CSV, providing an easy way to analyze account details.

Export reader(s) to CSV

Signals when reader data is exported to CSV, making it easier to manage reader information.

SSO configuration added

Notifies users when a new Single Sign-On (SSO) configuration is created, streamlining user authentication.

SSO configuration updated

Alerts users when an existing SSO configuration is modified, ensuring up-to-date authentication settings.

SSO configuration deleted

Signals when an SSO configuration is removed, indicating a change in authentication options.

SSO users invited

Notifies users when invitations are sent to users for SSO access, facilitating user onboarding.

JWT created

Alerts when a new JSON Web Token (JWT) is generated, enabling secure user sessions.

JWT regenerated

Signals when an existing JWT is regenerated, ensuring continued secure access.

JWT saved

Notifies users when a JWT is saved for future use, maintaining secure authentication processes.

JWT updated

Alerts users when an existing JWT is modified, keeping authentication secure.

JWT deleted

Signals when a JWT is removed, indicating a change in authentication status.

Inheritance settings updated

Notifies users when inheritance settings for permissions are modified, ensuring proper access control.

Convert to reader

Alerts when a user account is converted to a reader, changing their access level.

Convert to SSO team account

Notifies when a user is converted to an SSO team account, allowing for easier authentication.

Convert to SSO reader

Signals when a user is converted to an SSO reader, streamlining their access to content.

Convert to team account

Alerts when a user is converted to a team account, changing their permissions and access levels.

Project exported

Notifies when a project is successfully exported, allowing tracking of project backups.

Project imported

Alerts when a project is imported, indicating that external content has been successfully integrated.

External project import requested

Notifies the team when a request is made to import an external project, helping them manage incoming content.

Export PDF requested

Signals when a request to export project content as a PDF is initiated, keeping the team informed of document outputs.

Export PDF content template added

Notifies when a new PDF content template is added, allowing for consistent document formatting.

Export PDF content template updated

Alerts users when an existing PDF content template is modified, ensuring everyone uses the latest format.

Export PDF content template deleted

Signals when a PDF content template is removed, helping maintain clarity on available document formats.

Export PDF design template added

Notifies when a new design template for PDFs is created, aiding in visual consistency for exported documents.

Export PDF design template deleted

Alerts users when a PDF design template is deleted, ensuring they know which formats are no longer available.

Export PDF design template updated

Signals when a PDF design template is changed, keeping the team informed of design updates.

Article review reminder created

Notifies when a reminder for reviewing an article is set, helping ensure timely content evaluations.

Article review reminder updated

Alerts users when an existing review reminder is changed, keeping the team updated on review schedules.

Article review reminder deleted

Signals when a review reminder is removed, indicating a change in the article evaluation process.

Content reuse variable added

Notifies when a new content reuse variable is created, enabling the team to streamline content management.

Content reuse variable updated

Alerts users when a content reuse variable is modified, ensuring the latest variables are in use.

Content reuse variable deleted

Signals when a content reuse variable is removed, keeping the team informed about available content management options.

Content reuse snippet added

Notifies when a new content reuse snippet is created, helping enhance content consistency and efficiency.

Content reuse snippet updated

Alerts users when an existing snippet is modified, ensuring everyone has access to the latest content.

Content reuse snippet deleted

Signals when a content reuse snippet is removed, clarifying available content management tools.

Article template added

Notifies when a new article template is created, promoting consistent article formatting.

Article template updated

Alerts users when an article template is modified, ensuring that the latest formatting is used.

Article template deleted

Signals when an article template is removed, indicating changes in available formatting options.

Tag added

Notifies when a new tag is created, helping in organizing content for easier searching and filtering.

Tag updated

Alerts users when an existing tag is modified, keeping the tagging system current and effective.

Tag deleted

Signals when a tag is removed, clarifying the tagging system's available categories.

Article imported

Notifies when an article is successfully imported, indicating that new content is added to the knowledge base.

Workflow status added

Alerts users when a new workflow status is created, providing more options for managing content workflows.

Workflow status updated

Notifies when an existing workflow status is modified, ensuring users are aware of the latest workflow options.

Workflow status deleted

Signals when a workflow status is removed, keeping the workflow management system clear and up to date.

Workflow status reordered

Notifies users when workflow statuses are reordered, helping them understand the new workflow sequence.

Update feedback assignee

Alerts users when feedback is reassigned to a different team member, ensuring accountability in content review.

Update feedback status

Notifies when the status of feedback is changed, keeping the team updated on the review process.

Find and replace

Alerts users when the find and replace function is executed, ensuring changes in content are tracked.

Content reuse glossary suggested

Notifies users when a suggestion for a content reuse glossary is made, promoting efficient content management.

Export PDF password removed

Signals when the password protection on an exported PDF is removed, indicating changes in document security.

Feedback received

Notifies the team when feedback is submitted by users, helping them understand user opinions.

Reader email updated

Alerts users when a reader's email address is changed, ensuring that communication remains effective.

Reader self-registration

Notifies the team when a new reader registers themselves, keeping them updated on the growing user base.

Like received

Alerts users when an article receives a "like," indicating positive feedback and popularity.

Dislike received

Notifies users when an article receives a "dislike," signaling areas for improvement based on user feedback.

Credit usage alert

Notifies users when their AI credits are low, important for keeping the service running smoothly.

Analytics weekly metrics

Notifies users when weekly analytics reports are available, useful for tracking performance.

All comments notifications

Alerts contributors whenever inline comments are added to articles they have contributed to, ensuring feedback is communicated promptly.