Plans supporting the replicating and cloning article
| Professional | Business | Enterprise |
|---|---|---|
Replicate articles
The "Replicate" article feature allows you to display a single article across multiple categories. Replicating articles streamlines content organization and accessibility, enhancing user experience and knowledge base management.
Navigate to the Documentation () in the Knowledge base portal.
In the Categories & Articles section, navigate to the desired article and click the More (•••) option next to the article.
Alternatively, select the More (•••) icon available at the top right of the editor panel.
Select Replicate ().
The Replicate popup appears.
In the Category field, select an existing category.
Click the Replicate button.
The article is now available in the selected location on the Knowledge base portal and as a regular article on the Knowledge base site.
NOTE
Security restrictions will be applied based on the destination category.
You can only edit the source article and not the replicated article. Certain article settings are turned off in the replicated articles.
Clone articles
"Clone" articles serve as precise duplicates of existing content, created as new articles. This functionality is applicable within or across workspaces.
Cloning articles facilitates content replication while maintaining consistency and accuracy across different contexts or workspaces.
Navigate to the Documentation () in the Knowledge base portal.
In the Categories & Articles section, navigate to the desired article and click the More (•••) option next to the article
Alternatively, select the More option available at the top right of the editor pane.
Select the Clone article () icon.
The Clone article popup appears.Enter the Name of the article.
In the Workspace field, select the desired workspaces from the dropdown.
In the Category field, select an existing category from the chosen workspace.
NOTE
Security restrictions will be applied based on the destination workspace/category.
Once done, click Clone.
FAQ(s)
Can I clone and replicate articles across different workspaces?
Yes, you can clone the articles within or across workspaces, ensuring flexibility in content management. However, you can replicate articles within workspace.
What happens if I delete the source article of a replicated article?
If the source article is deleted, the replicated articles will also be removed from their respective categories.
Is there a limit to the number of times an article can be replicated or cloned?
Document360 does not limit the number of times you can replicate or clone articles, allowing flexibility in content management.