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    Best practice & Setup addon
    • 03 May 2023
    • 1 Minute to read
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    Contents

    Best practice & Setup addon

    • Updated on 03 May 2023
    • 1 Minute to read
    • Contributors
    • Print
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    • PDF
    Article Summary

    This addon is a one-time purchase.
    A support engineer from the Document360 team will engage with you over a virtual 2-hours session. The session would comprise getting started support, knowledge base portal guidance, best practices, and configuration support for premium features.

    What does the Best practices & setup addon include?

    1. Basic setup and configuration of the Document360 portal
    2. Configuring team member and groups accessibility
    3. Customization of the home page builder
    4. Configuring the right editor type and editor settings
    5. Guidance on using the drive
    6. SEO insights and article redirection guide
    7. Custom domain mapping and subfolder hosting
    8. Walkthrough on bulk operations and content reuse
    9. Article performance and analytics feature
    10. Setting up integrations and extensions
    11. Setting up knowledge base assistant
    12. Setting up notification channel and team auditing
    13. Configuring Single Sign-On (SSO)
    14. Walkthrough of our help center and related documents

    How to purchase Best practices & setup addon?

    1_Screenshot-Best_practice_purchase_addon

    1. From the knowledge base portal, go to Settings → Knowledge base portal → Billing and the My plan tab appears as a default
    2. Click on Purchase addon and, a Purchase addon blade appears

    2_Screenshot-Best_practice_purchase_addon_confirm_payment

    1. Enable the Best practice & Setup (one-time) toggle
    2. Click on Confirm Payment and, the payment is processed

    3_Screenshot-Best_practice_purchase_payment

    1. Payment successful! message appears, and the purchase is made successfully

    A support engineer from the Document360 team will reach out to you and schedule a virtual call at your preferred date and time.

    You can also purchase this addon when upgrading or renewing your subscription plan.

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