Document360 now comes with a set of powerful Advanced content creation tools. With them, you can go beyond static text and create experiences that keep your readers engaged through structured tutorials, screen capture, explainer videos, or interactive videos.
Advanced content creation tools available in Document360
- Step by step guide: A standalone feature that lets you create structured walkthroughs with hotspots and screen recordings. Perfect for tutorials, onboarding, and guiding users through complex tasks.
- Screen capturing: Built into the Editor, this feature allows you to capture, edit, and insert screenshots directly into your articles without switching tools.
- Video recording: Also part of the Editor, this option lets you record your screen, edit the video, add generated voiceovers, and embed it seamlessly into your documentation.
- Interactive demo: Available in the Editor, this feature enables you to create product simulations and guided walkthroughs where readers can click, hover, and explore.
- Document360 Engage: One place to create, find, translate, clone, and delete your step by step guides, explainer videos, and interactive videos, and to see which articles use them.
Limitations of text-based documentation
Static text has its limits. When users navigate complex workflows or unfamiliar features, written instructions alone can lead to misinterpretation, drop-offs, and a surge in support requests.
Document360's advanced content creation tools bridge that gap. Your documentation can now show users exactly what to do, not just describe it. The result is content that's quicker to create, easier to follow, and more effective at driving self-service.
End user advantage
- Visual, interactive documentation boosts user engagement and understanding
- Annotated screenshots and walkthroughs reduce time-to-learn
- Interactive videos let users explore workflows before using the product
- Multiple formats support different learning styles in one place
- Reduces support requests and escalations
- Improves self-service success and overall user experience
Accessing advanced content creation tools
- The Step by step guide works as a standalone content type, just like articles and categories. You can create one from Documentation or from Document360 Engage ().
- You can create an Explainer video or an Interactive video from the Editor or from Document360 Engage.
- Screen capturing is available only inside the Editor.
To find, translate, and manage all your step by step guides, explainer videos, and interactive videos in one place, use Document360 Engage.
Together, these tools bring clarity, interactivity, and hands-on experiences to your documentation, making it easier for your readers to learn and for your team to reduce support queries.