Some integrations require you to paste code snippets into your site to work. With the Custom HTML integration setting, you can inject multiple third-party widgets into your Knowledge base.


Adding a custom HTML code

  1. In Settings, click Knowledge base siteIntegrations
  2. Click New Integration
  3. Click Custom HTML
  4. Add a name and choose where to insert the custom HTML: Header, Begin Body, or End Body
  5. Paste your snippet in the field and click Add
  6. The new code snippet will be added and available on the Integrations overview page

01_Gif_CustomHTML_Integration