Plans supporting customization of knowledge base site
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If your Knowledge base is private or mixed access, reader are required to login with their credentials to view the content. You can customize this login page using the Customize site option available in Document360.
Accessing the Login page design settings
From the Knowledge base portal, navigate to Settings () > Knowledge base site > Customize site.
The page holds all the basic site design configurations.
Click the Customize site button.
In the dropdown menu on the left, select Login under Main Pages.
You’ll see a default Login page design ready for customization.
Choose one of the following options:
Basic Style: Customize the default image only.
Custom Style: Add Custom HTML and CSS. You can turn on/off the Preview toggle on the right to switch between rendered view and code view.
Click the Save button to save your recent changes.
Click Publish to activate the changes in the portal on the Knowledge base site.
FAQ
How to add a contact/register button to your Login page?
Adding a support button to your login page can simplify the process of reaching out for assistance. Follow these easy steps to seamlessly integrate a support button into your login page:
Navigate to Settings () > Knowledge base site > Customize site.
Select the Customize site button.
Select Login from the left drop-down under the Main Pages group.
Then choose the Custom style radio button to enable modifications specifically for your login page.
In the HTML customization tab, add the following code to create your support button:
htmlCopy code<div class="login-form--support"> <button class="support-button"> <a href="Support portal button or registration button link">Contact Support</a> </button> <p>Click here to Contact Support</p> </div>Next to the HTML tab, find the CSS customization tab. Paste the following code to ensure the support button is centered on the page:
cssCopy code.login-form--support { text-align: center; /* Centers the content inside the element */ }
By following these steps, you will successfully add a support button to your login page. This enhancement allows users facing challenges to easily access support resources without leaving the login interface, significantly improving their experience. Providing quick assistance right where it’s needed can lead to higher user satisfaction.