Notification channels

Document360 can send notifications via email, Slack, Microsoft Teams, and other webhook platforms when a change or update is made to your project. The various places you can receive a notification are what we call Notification channels. Notification channels must be set up and authenticated before receiving project updates or change alerts.

Accessing Notification channels

Go to Settings → Knowledge base portal → Notifications → Notification channels

• All the configured notification channels appear on the Notification channels page
• A default email notification channel would be available, and it would be mapped with the team account email that created the project

• You can also add new notification channels as per your requirement

Adding notification channels

There are currently four channels that can be configured to receive notifications:

• Slack
• WebHook
• Microsoft Teams
• SMTP