In Document360, you can receive notifications for each change or modification through email (SMTP), Slack, Microsoft, and other webhooks. These communication channels are termed "Notification channels". Set up and authenticate notification channels before receiving project updates or change alerts.

Accessing Notification channels


To configure, go to "Settings -> Knowledge Base portal -> Notifications -> Notification channels"

Here is a configured list of active channels that are currently receiving notifications from Document360. You can edit and delete the notification channels as per your requirements. Click "New channel" and create a new one.

By default, an email channel will be initiated and cannot be deleted. However, you have the option to customize the email configuration.

Adding Notification Channels

In Document360, there are currently four channels available for configuring notifications:

  • Webhook
  • Slack
  • Microsoft Teams
  • SMTP